troubleshooting of hardware status with employees Working with ISPs, circuit carriers to monitor and manage including tracking service... prioritize and execute tasks in a high-pressure/high-paced environment Customer-service focus Collaborative mindset Hands...
and manage including tracking service outages through resolution Escalation of unresolvable or advanced configuration issues... environment. Customer-service focus. Collaborative mindset. Hands-on problem-solving ability...
ABOUT US: We are a Managed Service Provider (MSP) that delivers services to small to medium sized businesses. Our values are: Good Character.... You embrace continuous improvement and are adaptable to adjustments in your role. 2-3 years of experience handling T1-2 IT support...