Job Description: Job Spec: Manager, CX Knowledge & Training Reports to: Director of Collector Experience Location.... In this high-impact role, you will own training, knowledge management, and support content strategy-leveraging AI and enablement...
like JIRA, Asana, or Notion. Experience with AI-powered CX solutions (chatbots, summarization, sentiment analysis). Knowledge.... About the Role As a Collector Experience Manager for Fanatics Live and Collect, you will lead daily operations...
and principles of other disciplines Comprehensive knowledge of Cx best practices and processes. Communicates in a clear, concise... Project Manager is directly responsible for the overall successful execution and delivery of the project, to the Client...