Manager, Customer Support Escalation Center will own the advanced billing and technical support escalation processes... and collaborate with the Senior Manager, Customer Support Escalation Center responsible for Incident Management along with a wide...
**: We are looking for a **Customer Support & Trade Promotion North America-Latam Manager** **Responsibilities** - Lead Contact Center PBNA Operation... sustainability and human capital at the center of how we will create value and growth by operating within planetary boundaries...
to be successful, from state of the art technology through to detailed training on all things Zendesk and how to put the customer at the center... level basis. ** - ** Responsible for leading negotiations, customer engagement and ensuring proper escalation happens...