A Day in Your Life at MKS: The Major Incident Management Manager is responsible for overseeing and driving the... operations, with at least 3 years in major incident management. ITIL Foundation or higher certification preferred #LI-AS2...
, Site Reliability, NOC, or Incident Management roles. 2+ years in a people management or team leadership role. • Deep... knowledge of major incident management, escalation practices, and real-time service recovery strategies. Strong technical...