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Keywords: Manager, Process Enhancement and Transformation, Location: Hong Kong

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Manager, Process Enhancement and Transformation

with AML/CFT systems (e.g., transaction monitoring, sanctions screening) and the User Acceptance Testing (UAT) process...

Company: Dah Sing Bank
Location: Hong Kong
Posted Date: 08 Nov 2025

Manager, Contact Center Transformation and Quality

workflows to identify and implement process improvements through digital transformation, aiming to increase productivity... areas for continuous service enhancement, including process re-engineering and technological change Analyze comprehensive...

Company: Citigroup
Location: Kowloon, Hong Kong
Posted Date: 24 Oct 2025

Digital Transformation Senior Manager

International MNC is looking to hire an experienced digital transformation lead to drive digitalisation of complex... business process and data requirements. Open to candidates from the financial services, commercial or consultancies. Interested...

Company: Aquis Search
Location: Hong Kong
Posted Date: 29 Oct 2025

Digital Transformation Senior Manager

International MNC is looking to hire an experienced digital transformation lead to drive digitalisation of complex... business process and data requirements. Open to candidates from the financial services, commercial or consultancies. Interested...

Company: Aquis Search
Location: Hong Kong
Posted Date: 03 Oct 2025

Manager / Associate Director, Transformation, Finance Consulting (Oracle)

Implementing process enhancement through digital and robotic technologies Experience & Background Experience working in a Big 4... and selection, design the target state solution, lead system implementation and integration initiatives, review and revamp process...

Company: KPMG
Location: Hong Kong
Posted Date: 11 Oct 2025

Process Improvement Manager (Hospitality)

and cultural landscape. They are now seeking a Process Improvement Manager to drive continuous enhancement of their customer...-visibility process improvement projects from ideation to sustained benefit realization, managing project timeline, scope, budget...

Location: Hong Kong
Posted Date: 11 Nov 2025

Risk Assurance & Control Manager

-engineering and system enhancement opportunities; analyze the feasibility of process optimization from the perspective... and subject matter experts running their teams. Risk Assurance & Control Manager Position Summary and Objective We are the...

Company: Bank of China
Location: Hong Kong
Posted Date: 11 Nov 2025

Customer Service Manager (Complaint Handling, Corporate account)

enhancement plan Manage transformation projects, actively sort out the difficulties, timely report the projects' progress and the... and subject matter experts running their teams. Customer Service Manager (Complaint Handling, Corporate account...

Company: Bank of China
Location: Hong Kong
Posted Date: 11 Nov 2025

Senior Manager, Digital Platforms

Senior Manager, Digital Platforms Position Responsibilities: Lead platform innovation and improvement initiatives... opportunities for enhancement. Partner with product owners and cross-functional teams to define and prioritize platform roadmaps...

Company: Manulife
Location: Hong Kong
Posted Date: 06 Nov 2025

Data Science Manager (GenAI, LLM)

in technology and digital transformation. We embrace our responsibility to be a driving force against climate change and a force...' needs and leveraging and investing in technology and digital transformation. We embrace our responsibility to be a driving...

Location: Hong Kong
Posted Date: 05 Nov 2025

Customer Service Manager (Complaint Handling, Corporate account)

enhancement plan Manage transformation projects, actively sort out the difficulties, timely report the projects' progress and the... and subject matter experts running their teams. Customer Service Manager (Complaint Handling, Corporate account...

Company: Bank of China
Location: Hong Kong
Posted Date: 04 Nov 2025

C&B Assistant Manager/Manager (MJ000160)

operations and digital transformation. KPay secures a record USD55 million in 2024, marking the largest series A fundraise... to ensure competitiveness. Managing the annual salary review process. Ensuring internal equity in compensation practices...

Company: KPay Group
Location: Hong Kong
Posted Date: 29 Oct 2025

Customer Service Manager (Complaint Handling, Corporate account)

enhancement plan Manage transformation projects, actively sort out the difficulties, timely report the projects' progress and the... and subject matter experts running their teams. Customer Service Manager (Complaint Handling, Corporate account...

Company: Bank of China
Location: Hong Kong
Posted Date: 25 Oct 2025

Operation & Resourcing Manager

We are seeking a highly motivated and experienced Operation & Resourcing Manager to lead strategic process improvement... leadership position that will shape the future of our operational strategy. Your Role Lead end-to-end process enhancement...

Company: HKT
Location: Hong Kong
Posted Date: 24 Oct 2025

Manager, Business & Project Management

, process re-engineering, operational efficiency enhancement, and digital transformation. The role manages the full project... a job, and an environment where you can be your true and authentic self, like at home. Job Purpose The Manager, Business & Project...

Company: Dah Sing Bank
Location: Hong Kong
Posted Date: 03 Oct 2025

Senior Manager, Agency Performance Management

and Business Planning: Support the annual planning process within the Group Office Deep collaboration with LBUs to enable... identification of opportunities for process improvement and efficiency in business planning to enhance strategic decision-making...

Company: Prudential
Location: Hong Kong
Posted Date: 12 Nov 2025

Data & AI Manager

availability, accessibility, and transformation of unstructured data (e.g., browsing data, voice recordings, emails, images, videos... a comprehensive 360-degree customer profile. Assess current system capabilities and identify areas for enhancement, leveraging...

Company: Ambition
Location: Hong Kong
Posted Date: 09 Nov 2025

Private Bank - Capital Markets Business Manager, VP

with business heads to define business strategy and facilitate annual budgeting process Drive and execute business priorities... and projects Coordinate with front-to-back functions and transformation team on infrastructure enhancements Risk and Control...

Company: Deutsche Bank
Location: Hong Kong
Posted Date: 23 Aug 2025

Associate Director, Claims

areas for process enhancement and drive operational and service excellence with recommendation of sound solutions. Engage... Life & Health. Proven track record in process improvement, automation, and digital transformation in insurance...

Company: Manulife
Location: Hong Kong
Posted Date: 08 Nov 2025

Digital Officer

for exceptional individuals who want to live and breathe “Creative Transformation” – our distinct mindset and long-term approach..., process flows, and user journeys; conduct comprehensive business analysis to review user behaviour, identifying challenges...

Posted Date: 07 Nov 2025