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Keywords: Manager, Service Excellence & Resolution (Complaint Handling) (Insurance Contact Centre), Location: Kuala Lumpur

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Manager, Service Excellence & Resolution (Complaint Handling) (Insurance Contact Centre)

timely resolution in line with Bank Negara complaint handling guidelines and internal policy. Receive, assess, and register...' experience in complaint handling, customer service, risk, or compliance roles. Strong analytical and problem-solving skills...

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Company: Great Eastern
Location: Kuala Lumpur
Posted Date: 12 Feb 2026

Manager, Service Excellence & Resolution (Complaint Handling) (Contact Centre)

timely resolution in line with Bank Negara complaint handling guidelines and internal policy. Receive, assess, and register...' experience in complaint handling, customer service, risk, or compliance roles. Strong analytical and problem-solving skills...

Apply Now
Location: Kuala Lumpur
Posted Date: 28 Jan 2026

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