. Ensure compliance with regulatory requirements, internal governance and company policies. Support effective service recovery...' experience in complaint handling, customer service, risk, or compliance roles. Strong analytical and problem-solving skills...
About The Job Danone Asia & Service Delivery Centre-Kuala Lumpur is an organization that delivering unparalleled... integration. To enhance operational efficiency and service delivery within DBS Asia Service Lines by leading continuous...
. Ensure compliance with regulatory requirements, internal governance and company policies. Support effective service recovery...' experience in complaint handling, customer service, risk, or compliance roles. Strong analytical and problem-solving skills...
&D) To govern process ownership, compliance, and measurement of business impact What You'll Do The Process Excellence (PEX) Manager... era of travel. Care to be a part of this revolution Join us! About Process Excellence (PEX) Team In CEG The PEX is the Customer...
Role Overview The Senior Customer Excellence Manager owns the full post-sales customer lifecycle, with accountability... a global team of generalist Customer Excellence Consultants and is responsible not only for delivery quality and customer...
performance, and uncover opportunities for improvement. Process Excellence & Continuous Improvement Process Optimization... experience in a role focused on business operations, supply chain management, or operational excellence in a data-intensive...
, ensuring operational excellence and compliance with legal and regulatory requirements. Provide guidance and support to HR... comprehensive process documentation, service catalogs, and performance metrics. HR Community Contribution Actively participate...
To drive the SME On-Boarding program. Develop training curricula and material for GBTB sales and service programs...
Job Brief The Customer Excellence Associate is responsible for delivering timely, accurate, and professional customer... enquiries and complaints in accordance with established turnaround times (TAT), service standards, and regulatory requirements...
Job Brief: The Customer Excellence Associate is responsible for delivering timely, accurate, and professional customer... enquiries and complaints in accordance with established turnaround times (TAT), service standards, and regulatory requirements...
and service enhancements. Other Responsibilities Perform any other duties or tasks as assigned by the Manager in support...Job Brief: The Customer Excellence Associate is responsible for delivering timely, accurate, and professional...
Join Our Family Today. Together, We'll Make Travel Better. The Customer Service Manager is to ensure that guests... and to attend meeting(s) when required. To conduct On the Job Training (OJT) for team members on customer service topics...
etc.) Access risk level of complaints & appeals from members and customers and escalate to team supervisor/manager... service aligning with the defined processes and meeting the SLAs. Managing each case file with an efficient solution...
. Job Description The Branch Service Manager is responsible for leading and managing the customer service operations within a UOB Malaysia... service excellence and operational efficiency. Ensure all branch service activities adhere to UOB's internal policies...
. Job Description The Branch Service Manager is responsible for leading and managing the customer service operations within a UOB Malaysia... service excellence and operational efficiency. - Ensure all branch service activities adhere to UOB's internal policies...
We are seeking an experienced Service Delivery Manager to lead our customer-facing operations and ensure operational... excellence across our SaaS data platform . This is a critical leadership role responsible for delivering exceptional customer...
, HR partners, and Centers of Excellence (COEs) to ensure effective service delivery. What you need to have: Experience... office. As an HRSS Operations Manager, you will supervise junior HRSS Operations team members across the ASEAN region...
& Insurance Business Support Team Leader / Operation Manager (Service Hub) We are currently expanding our business in Malaysia... to ensure customer service excellence, measured by increased satisfaction and reduced complaints or executive escalations. Key...
Group Business Services Manager Job Summary The Group Business Services Manager is responsible for overseeing the... operational performance and excellence, simplification, modernmization and continuous improvement of enterprise applications...
& Insurance Assistant Finance Manager (Shared Services Hub) Job Summary We are looking for a meticulous and proactive Assistant... Finance Manager to support the Finance Manager in overseeing the financial operations of our Shared Services Centre. This role...