We are seeking an experienced Manager Customer Complaint Management in Dubai to lead complex complaint resolution... degree in Business or related field (Masters preferred). 4-6 years experience in complaint management or customer service...
management, and the ability to balance customer satisfaction with operational efficiency. Key Responsibilities Aftersales... such as service turnaround times, complaint resolution rates, and customer satisfaction scores. Prepare reports on service...
and ESG objectives into overall business strategy. ▪ Establish/implement a Pearl Group customer complaint process...Business Contribution: The Global HSSE and Continuous Improvement Manager is responsible for developing...
-functional projects to streamline patient flow and reduce wait times. · Overlooking the complaint management team member... management and service recovery. Manager - Patient Experience benefit from having experience/competency in: Minimum...
Nationality: Any Job Type: Full-time Key Responsibilities Develop and maintain customer complaint logs to drive service... in resource planning, logistics coordination, and operational management Strong communication and customer service skills...
teams with guidance and performance management Enhance customer experience and delivery efficiency Ideal Profile... Strong leadership and team management abilities Experience managing customer complaints and service workflows Organized, proactive...
and performance management Guest service excellence and complaint handling Forecasting and data analysis Why Join Us Be part...Assistant Reservations Manager - Mövenpick Hotel - Dubai, UAE Position Overview Mövenpick Hotel, part of the Accor...
Development Complaint Resolution and Service Recovery Cross-Department Coordination Time and Resource Management Customer... Management Customer Service Excellence Why Join Us Work at one of Dubai's most prestigious resorts renowned for luxury...
management Sales performance tracking and reporting Team leadership and motivation Customer satisfaction and complaint.... Proven skills in sales management, inventory control, and customer service. Excellent communication, leadership, and problem...
that drive operational targets set by centre management; course correct as needed Monitor and elevate team results—evaluate... performance and take corrective action with centre management to keep portfolios on track Strengthen sales processes...
and clarifying customer's doubts, and minimizing complaint rates. Legal, Regulatory and Compliance: Ensure compliance with local... and work out a best possible settlement with the customer with a win-win approach Support in setting up a strong collection...
Tag Manager is a tag management system for conversion tracking, site analytics, remarketing and more.... will also be focused on analysing client feedback on the digital/other channels and supporting the manager to make the required changes...
. Provides timely feedback to management concerning operational changes/ideas, and recommends solutions to customer service... Tag Manager is a tag management system for conversion tracking, site analytics, remarketing and more....
Service and Complaint Resolution Attend to customer queries and breakdowns after office hours from 08:00 PM to 08:00... and innovative brands. Al-Futtaim Group's entrepreneurship and relentless customer focus enables the organization to continue to grow...
and handle any problem, which may arise informing a manager of the problem and how it was resolved. Service all needs... for private dining room or private function. Report any accident or guest complaint immediately, no matter how minor...
KPIs related to service and maintenance for key accounts Ensure adherence to customer query handling and complaint... in MS Office and fleet management systems Skills Set Logistics coordination Fleet management Customer service...
and multitasking ability Customer service and complaint handling Team coordination and communication Time management and task... Reservation handling and phone etiquette Service support and multitasking ability Customer service and complaint handling Team...