touch-points About the Role: The NRI Relationship Manager will be responsible for nurturing NRI client relationships... aligned to customer needs. The center of all client engagements will be to ensure superior customer experience. Key Skills...
. Stakeholder & Customer Interface Work closely with Operations, Sales, and PL Heads to resolve disputes and accelerate collections... & Collection Governance Lead end-to-end credit control operations across all India business units. Deliver DSO, overdue...
activities etc. Responsible for launching new products in market Ensure key customer satisfaction through customer service... queries to ensure customer satisfaction Key Responsibilities Ensure achievement of the Top line Business Targets...
Join our Team About this opportunity Handling E2E Network Operations and maintaining service availability for IP nodes... & Investigation. Interface with Customer, 3PP and related Stakeholders. Ensure smooth and quality system/service handover from Project...
. Collaborating closely with the Customer Service Center (CSC) Quality lead and a team of talented Quality Specialists, you will build...-being is prioritized and your potential can thrive. The Role Are you passionate about delivering exceptional customer...
Responsibilities Define and manage service level objectives (SLOs) and ensure alignment with CUSTOMER expectations. Monitor..., change, and problem management. Reconcile service level credits and earn-backs monthly. Collaborate with CUSTOMER VP...
Sales and negotiation: Strong negotiation skills to close deals and meet targets Customer Service: Ensuring that the sales... team provides excellent customer service and addresses customer inquiries and complaints effectively Problem Solving...
activities etc. Responsible for launching new products in market Ensure key customer satisfaction through customer service... queries to ensure customer satisfaction Key Responsibilities Ensure achievement of the Top line Business Targets...
Customer Service: Ensuring that the sales team provides excellent customer service and addresses customer inquiries... in market Ensure key customer satisfaction through customer service of the highest quality Handle all end to end activities...
: Our goal is to provide excellent customer service and we want our employees to work closely with clients from around the world... a dozen billion dollar companies with consulting, technology, operations, and digital agency capabilities in managing...
Responsible for handling all Compliance, Audit, Legal, Customer Service, Operations, Logistics, Admin, HR etc related issues...
of competitive positioning Strong service orientation, customer-centric behavior DBS India - Culture & Behavior Performance..., and products, suggest innovations & ideas for continuous product and service improvements Use financial acumen and investment...
of competitive positioning Strong service orientation, customer-centric behavior DBS India - Culture & Behavior Performance..., and products, suggest innovations & ideas for continuous product and service improvements Use financial acumen and investment...
of competitive positioning Strong service orientation, customer-centric behavior DBS India - Culture & Behavior Performance..., and products, suggest innovations & ideas for continuous product and service improvements Use financial acumen and investment...
Sales and negotiation: Strong negotiation skills to close deals and meet targets Customer Service: Ensuring that the sales... team provides excellent customer service and addresses customer inquiries and complaints effectively Problem Solving...
Job Category: Operations Job Description: Organizational Relationships Reports To: Assistant Manager/Lead... expertise to help our clients turn data into insights, streamline operations, improve customer experience, and transform...
as necessary - Acts as backup for the WF Manager - Manage employee information changes inside WFO system - Communicate... and financial goals - Efficiently manage intra-day staffing and service level - Provide timely, accurate reports on intra-day...
Job Category: Operations Job Description: Organizational Relationships Reports To: Assistant Manager/Lead... expertise to help our clients turn data into insights, streamline operations, improve customer experience, and transform...
and understand user requirement to provide a good customer service over phone Ability to operate at all levels within the... operations, improve customer experience, and transform their business. Our partnerships with clients are built on a foundation...
expertise to help our clients turn data into insights, streamline operations, improve customer experience, and transform... compliance report Submit daily status reports to Unit Manager Update checklist and store supporting documentation in Pre...