and successful outcomes. Oversee call centre operations, ensuring efficient and effective service delivery. Manage and mentor team members... with leadership traits. Proven experience in project management. Extensive experience in a call centre environment. Strong people...
. Oversee call centre operations, ensuring efficient and effective service delivery. Manage and mentor team members, fostering... traits. Proven experience in project management. Extensive experience in a call centre environment. Strong people...
to ensure process improvements align with Centre of Excellence (COE) goals and business objectives. Develop feedback loops... within the organisation to identify bottlenecks and iteratively improve processes. Change Management and Engagement Help...
-functional teams to ensure process improvements align with Centre of Excellence (COE) goals and business objectives. Develop... and Engagement Help implement change management frameworks to support adopting new processes and tools across the organisation...
-functional teams to ensure process improvements align with Centre of Excellence (COE) goals and business objectives. Develop... and Engagement Help implement change management frameworks to support adopting new processes and tools across the organisation...
to Manager. Monitor and coordinate receiving of merchandise and price tagging according to operation procedures. Reporting... and ensuring timely delivery of items. Regular store and watch service centre visits are part of the daily routine...
/organizational needs, challenges and people trends; develops and implements appropriate HR programs/solutions in close co-operation... acquisition and on-boarding, talent development, employee engagement and retention Facilitates performance dialogues...
/Contact Centre & Customer corresponding - Training on important Claims materials Product and Marketing - Selection of GIO..., and Customer Experience. Strengthening cost containment measures directly related to Operations. Supplementary GL issuance team...
/Contact Centre & Customer corresponding - Training on important Claims materials Product and Marketing - Selection of GIO..., and Customer Experience. Strengthening cost containment measures directly related to Operations. Supplementary GL issuance team...
level -Training & complaints Management Frontliners -Branch/Contact Centre & Customer corresponding - Training on important... and Healthcare Strategy, Corporate Solutions, and Customer Experience. 3.Strengthening cost containment measures directly related...
, Manager, Assistant Manager and Senior Analyst and peer team members Service Centre management team Global/Regional Finance... stakeholders on Financial Reporting work issues and queries. Initiate continuous improvement in the areas of operation. Perform...
continuous improvement in the areas of operation. Perform back up function duty when required. Perform other duties as and when... requirements, local company legal and statutory requirements. Others: Assist and support the SDU Head, Senior Manager, Manager...