done. You'll report to the Senior Manager, Service Delivery. We're looking for a leader to Act as one, as you will encourage... Improve the key success metrics associated with goals. These include: o Customer Satisfaction Score o Service Level Goals...
done. You'll report to the Senior Manager, Service Delivery. We're looking for a leader to Act as one, as you will encourage... Improve the key success metrics associated with goals. These include: o Customer Satisfaction Score o Service Level Goals...
Manager, Service Delivery. We're looking for a leader to Act as one, as you will encourage and motivate your team to resolve... while ensuring quality customer experience on every interaction as you're the first-line manager for your team. You'll report to the...
Your potential has a place here with TTEC's award-winning employment experience. As a Sales Service Delivery Team Lead... to the Manager, Sales Delivery . We're looking for a leader to Act as one, as you will encourage and motivate your team...
experience on every interaction as you're the first-line manager for your team. We’re looking for a leader to Act... and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service...
maximum quality and production of direct reports. Customer Service Sales Supervisor I work closely with the Operations Manager... Development team is hiring experienced Customer Service Supervisors to support a variety of commercial and public sector clients...
We are currently seeking seasoned Call Center Leaders to manage our healthcare claims processing delivery center... workforce planning and set team objectives. Ensure high levels of customer satisfaction in all service interactions. Track...
, and communication across teams. You will support the General Manager and Field Operations Manager by managing scheduling systems... quotes in Ascora and prepare for mobilisation Coordinate with the Field Ops Manager to determine labour needs Input crews...
Reporting to the Operations Manager, the role is responsible for leading, recruiting, training and developing the... Customer Service team. The job holder also plays a key role in assisting our customers with their general helpdesk inquiries...
these tools. · Act as a project manager for collateral creation by establishing deadlines, approving creative concepts..., and holding vendors accountable for on-time delivery. · Improve the key success metrics associated with hiring goals including...
15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas... We're looking for someone like you to manage and support a team of customer service agents working on a variety...
resources, including over 40,000 talent across 5 countries, ensure excellent service at competitive prices. Role... instruction virtual training delivery, blended learning and facilitation. Other learning methodologies may be also employed upon...
, and ensuring a high standard of service and sales performance. You'll also work closely with the Call Center Operations Manager..., and execution. We're currently seeking experienced Customer Service Supervisors to lead teams supporting a variety of commercial...
of service and sales performance. You'll also work closely with the Call Center Operations Manager to ensure alignment... 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas...
service agents working on a variety of commercial, state, and federal projects. As a team coach and leader, you'll play... for candidates with prior experience in supervision or customer service leadership. To be considered, you must complete a full...