Find your dream job NOW!

Click on Location links to filter by Job Title & Location.
Click on Company links to filter by Company & Location.
For exact match, enclose search terms in "double quotes".

Keywords: Manager of Customer Engagement and Experience, Location: Boston, MA

Page: 1

Senior Director, Digital Customer Engagement

Customer Engagement team. The Senior Director, Digital Customer Engagement will partner with Business Unit leaders and cross...-functional stakeholders to implement frictionless and outstanding customer experiences via websites, email, and other digital...

Location: Boston, MA
Posted Date: 21 Sep 2025

Principal Customer Experience Program Manager

The Principal, Customer Experience Programs Manager leads cross-functional initiatives that shape how Klaviyo customers.... You will independently drive and execute key customer enablement initiatives - such as evolving our Power Up experience, improving the...

Company: Klaviyo
Location: Boston, MA
Posted Date: 23 Nov 2025

Engagement Manager

openings): Engagement Manager. Designing and implementing Akamai security and performance solutions based on customer...Job Category: Engagement Management Job Description: Job Title: Engagement Manager Work Location: 145 Broadway...

Company: Akamai
Location: Cambridge, MA
Posted Date: 07 Dec 2025
Salary: $109221 - 168100 per year

Engagement Manager II

sounds like a place where you can thrive, we can't wait to meet you. WHAT YOU'LL DO Engagement Manager II is a critical... for ensuring program success. Responsibilities: As a Machine Learning Engagement Manager, you'll be at the forefront...

Company: Braze
Location: Boston, MA
Posted Date: 28 Nov 2025

Senior Engagement Manager

through relationships, business acumen, and operational focus. As a Sr. Engagement Manager, you will be responsible... an understanding of the consulting process and building relationships to ensure customer success Show experience of managing...

Company: Akamai
Location: Cambridge, MA
Posted Date: 26 Nov 2025

Engineering Manager - Dealer Engagement Platform

CarGurus is seeking an Engineering Manager to lead the development of our Dealer Engagement Platform tools that empower auto... dealers with a delightful modern dashboard. This role will be pivotal in shaping the dealer experience by making sure the...

Company: CarGurus
Location: Boston, MA
Posted Date: 25 Oct 2025

Product Manager, Content Engagement

America's Test Kitchen (ATK) is seeking a customer-focused Product Manager, Content Engagement to help shape the future... platforms. Partner with design, engineering, and content strategy teams to create user experiences that deepen engagement...

Location: Boston, MA
Posted Date: 19 Oct 2025

Sr. Digital Engagement Manager

and each other. Our success is driven by curiosity, courage and customer obsession. The confidence and drive to be bold at work. Join us and build... themselves in their accounts to drive high engagement and serve as a client advocate which will drive strong renewal rates and generate additional...

Company: Forrester
Location: Cambridge, MA
Posted Date: 25 Oct 2025

Growth and Engagement Marketing Lead (DTC Channels)

and stakeholders across Product, Brand/Editorial, Sales, and Customer Success, ensuring a consistent and holistic patient experience...Growth and Engagement Marketing Lead (DTC Channels) Location: Boston Company Overview Outcomes4Me is on a mission...

Company: Outcomes4Me
Location: Boston, MA
Posted Date: 21 Sep 2025

Senior Customer Success Manager

Individuals in the Customer Success Manager role have a passion for technology and the ambition to dive head-first... in Boston for our hybrid working model. Our ideal candidate will have 7+ years experience working in Customer Success...

Company: MongoDB
Location: Boston, MA
Posted Date: 14 Dec 2025

Customer Success Operations Manager

on new ways to innovate for growth The Role As a Customer Success Operations Manager, you will be the straegic... and maintain dashboards and reporting to monitor customer health, churn risk, and engagement Partner with cross-functional teams...

Company: GBG
Location: Boston, MA
Posted Date: 12 Dec 2025

Customer Success Manager

, and Support to deliver a seamless customer experience for a healthy engagement. This includes proactively managing renewals... and GBG team on new ways to innovate for growth The Role As a Customer Success Manager at GBG, you'll be the strategic...

Company: GBG
Location: Boston, MA
Posted Date: 12 Dec 2025

Customer Success Manager (m/f/d)

. Your Responsibilities We are hiring a Customer Success Manager, based in Boston. This role sits at the core of our business. It provides... retention, adoption, and expansion of Jedox solutions through strategic, value-focused engagement. Develop and execute Customer...

Company: Jedox
Location: Boston, MA
Posted Date: 12 Dec 2025

Customer and Community Marketing Manager, Copperleaf

intersection of customer success, partner engagement, and community engagement, with a strong focus on install base growth through... with customer engagement objectives. 3. Performance and Reporting Define and track KPIs to measure the effectiveness of customer...

Company: IFS
Location: Boston, MA
Posted Date: 03 Dec 2025
Salary: $105000 - 120000 per year

Customer and Community Marketing Manager, Copperleaf

intersection of customer success, partner engagement, and community engagement, with a strong focus on install base growth through... with customer engagement objectives. 3. Performance and Reporting Define and track KPIs to measure the effectiveness of customer...

Company: IFS
Location: Boston, MA
Posted Date: 02 Dec 2025
Salary: $105000 - 120000 per year

(Boston, MA) Sr. Customer Success Manager I, RMM

to what they do best: building the businesses they love. Bready* to make a change? As a Senior Customer Success Manager, Toast's way of saying... an “Account Manager”, you serve as the customer's main point of contact, trusted advisor, and drive a wide variety of customer...

Company: Toast Inc
Location: Boston, MA
Posted Date: 28 Nov 2025
Salary: $96000 per year

Associate Customer Success Manager

​​About the Role​ ​​As an Associate Customer Success Manager (ACSM) at Validity, you are responsible for creating... their success with Validity’s tools and services. ​The Customer Success team plays an important role in driving client engagement...

Company: Validity
Location: Boston, MA
Posted Date: 14 Nov 2025
Salary: $55000 - 60000 per year

Customer Success Manager - Commercial (Boston)

dedicated to accomplishing hard things, together. We are seeking a Customer Success Manager to join our team. You will serve.... As a Customer Success Manager, your task will be to ensure progress against key customer outcomes, identify and mitigate various...

Company: Appian
Location: Boston, MA
Posted Date: 05 Nov 2025

Sr. Program Manager I - Customer Success Programs

strategic programs that improve the customer experience. This role is open to candidates residing in the US except the San... management, customer success operations, strategy or consulting experience, ideally in a high-growth SaaS environment or fast...

Company: Samsara
Location: Boston, MA
Posted Date: 25 Sep 2025

Staff Product Manager, Marketing Technology & Customer Data Systems

is seeking a Staff Product Manager to define and drive the strategy for our customer data and marketing technology platforms... on marketing spend, and strengthen the overall customer experience. Responsibilities: Develop Product Vision and Roadmap...

Company: Xometry
Location: Boston, MA
Posted Date: 19 Sep 2025