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Keywords: Manager of Customer Engagement and Experience, Location: Boston, MA

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Senior Director, Digital Customer Engagement

Customer Engagement team. The Senior Director, Digital Customer Engagement will partner with Business Unit leaders and cross...-functional stakeholders to implement frictionless and outstanding customer experiences via websites, email, and other digital...

Location: Boston, MA
Posted Date: 21 Sep 2025

Customer Engagement Platforms Architect

Job Description General Summary: The Customer Engagement Platform Architect will serve as the strategic... and technical lead responsible for designing, optimizing, and scaling Vertex’s customer engagement platforms across marketing, field...

Location: Boston, MA
Posted Date: 12 Sep 2025

Content Strategy & Customer Experience Senior Manager

Industry/Sector Not Applicable Specialism Activation & Customer Success Management Level Senior Manager... Delivery Excellence (DE) Customer Success team you will lead the evolution of our content strategy and drive engagement...

Company: PwC
Location: Boston, MA
Posted Date: 27 Nov 2025

Principal Customer Experience Program Manager

The Principal, Customer Experience Programs Manager leads cross-functional initiatives that shape how Klaviyo customers.... You will independently drive and execute key customer enablement initiatives - such as evolving our Power Up experience, improving the...

Company: Klaviyo
Location: Boston, MA
Posted Date: 23 Nov 2025

Engagement Manager II

sounds like a place where you can thrive, we can't wait to meet you. WHAT YOU'LL DO Engagement Manager II is a critical... for ensuring program success. Responsibilities: As a Machine Learning Engagement Manager, you'll be at the forefront...

Company: Braze
Location: Boston, MA
Posted Date: 28 Nov 2025

Oliver Wyman- Private Capital/Industrials Engagement Manager

and in-depth experience with customer research techniques (interviews, surveys, focus groups, etc.). A strong background... Practice Groups: Industrials Location: Boston, Washington, DC, New York, Chicago, San Francisco, Toronto Roles: Engagement...

Company: Marsh McLennan
Location: Boston, MA
Posted Date: 27 Nov 2025

Senior Engagement Manager

through relationships, business acumen, and operational focus. As a Sr. Engagement Manager, you will be responsible... an understanding of the consulting process and building relationships to ensure customer success Show experience of managing...

Company: Akamai
Location: Cambridge, MA
Posted Date: 26 Nov 2025

Senior Engagement Manager

through relationships, business acumen, and operational focus. As a Sr. Engagement Manager, you will be responsible... an understanding of the consulting process and building relationships to ensure customer success Show experience of managing...

Company: Akamai
Location: Cambridge, MA
Posted Date: 30 Oct 2025
Salary: $108900 - 226100 per year

Engineering Manager - Dealer Engagement Platform

CarGurus is seeking an Engineering Manager to lead the development of our Dealer Engagement Platform tools that empower auto... dealers with a delightful modern dashboard. This role will be pivotal in shaping the dealer experience by making sure the...

Company: CarGurus
Location: Boston, MA
Posted Date: 26 Oct 2025

Product Manager, Content Engagement

America's Test Kitchen (ATK) is seeking a customer-focused Product Manager, Content Engagement to help shape the future... platforms. Partner with design, engineering, and content strategy teams to create user experiences that deepen engagement...

Location: Boston, MA
Posted Date: 19 Oct 2025

Sr Product Manager, Onboarding & Engagement

in the fast-growing consumer genetics space. About the role As Senior Product Manager, you will lead this new squad... focused on creating delightful onboarding, engagement, and lightweight community features. This is an exciting opportunity...

Location: Boston, MA
Posted Date: 10 Sep 2025
Salary: $157000 - 185000 per year

Sr. Digital Engagement Manager

and each other. Our success is driven by curiosity, courage and customer obsession. The confidence and drive to be bold at work. Join us and build... themselves in their accounts to drive high engagement and serve as a client advocate which will drive strong renewal rates and generate additional...

Company: Forrester
Location: Cambridge, MA
Posted Date: 25 Oct 2025

Growth and Engagement Marketing Lead (DTC Channels)

and stakeholders across Product, Brand/Editorial, Sales, and Customer Success, ensuring a consistent and holistic patient experience...Growth and Engagement Marketing Lead (DTC Channels) Location: Boston Company Overview Outcomes4Me is on a mission...

Company: Outcomes4Me
Location: Boston, MA
Posted Date: 21 Sep 2025

Head of Engagement, US

delivery or engagement teams. You will have demonstrable experience in managing the critical activities of your delivery... an elite engagement leader to oversee the US region. All engagement directors and program managers will report...

Company: TetraScience
Location: Boston, MA
Posted Date: 04 Sep 2025

Customer Success Manager - East Coast

solutions. As a Customer Success Manager (CSM) serving our Strategic Segment, you will play a pivotal role in driving adoption... surfacing feedback, influencing product roadmap discussions and ensuring a frictionless customer experience. Monitor Customer...

Company: CyberArk
Location: Boston, MA
Posted Date: 21 Nov 2025
Salary: $82000 - 132000 per year

Sr. Customer Success Manager

. You will leverage your experience in customer engagement, cross-functional leadership, and strategic account management to drive product... Customer Success Manager at OpenGov, you will serve as a strategic advisor and partner to a portfolio of high-impact customers...

Company: OpenGov
Location: Boston, MA
Posted Date: 20 Nov 2025
Salary: $125000 - 145000 per year

Customer Success Manager III

-impact customer success initiatives, such as business reviews, strategic account planning, and customer engagement programs... in Business Administration or a related field is required; government experience is preferred. Minimum of 3 years in customer...

Company: OpenGov
Location: Boston, MA
Posted Date: 19 Nov 2025
Salary: $110000 - 125000 per year

Associate Customer Success Manager

​​About the Role​ ​​As an Associate Customer Success Manager (ACSM) at Validity, you are responsible for creating... their success with Validity’s tools and services. ​The Customer Success team plays an important role in driving client engagement...

Company: Validity
Location: Boston, MA
Posted Date: 14 Nov 2025
Salary: $55000 - 60000 per year

Customer Success Manager

solutions. As a Customer Success Manager (CSM) serving our Strategic Segment, you will play a pivotal role in driving adoption... surfacing feedback, influencing product roadmap discussions and ensuring a frictionless customer experience. Monitor Customer...

Company: CyberArk
Location: Boston, MA
Posted Date: 13 Nov 2025
Salary: $82000 - 132000 per year

Customer Success Manager - Commercial (Boston)

dedicated to accomplishing hard things, together. We are seeking a Customer Success Manager to join our team. You will serve.... As a Customer Success Manager, your task will be to ensure progress against key customer outcomes, identify and mitigate various...

Company: Appian
Location: Boston, MA
Posted Date: 05 Nov 2025