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Keywords: Senior Customer Success Manager, Location: Boston, MA

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Senior Customer Success Manager

Senior Customer Success Manager, you will own the complete end-to-end lifecycle of a portfolio of enterprise accounts... and operational relationships, positioning yourself as a strategic advisor. Translate customer goals into actionable success plans...

Company: MicroStrategy
Location: Boston, MA
Posted Date: 25 Dec 2025

Senior Customer Success Manager

Individuals in the Customer Success Manager role have a passion for technology and the ambition to dive head-first... are abreast of best practices for interacting with Customer Success Forecast expected churn and growth to your senior leadership...

Company: MongoDB
Location: Boston, MA
Posted Date: 13 Dec 2025

Senior Customer Success Associate - Investment Performance/Analytics

Job Category: Customer Success Job Description: Start your next chapter with a role that puts you at the forefront... Team, you support institutional asset owner and asset manager clients by delivering advanced analytics and insights...

Company: JPMorgan Chase
Location: Boston, MA
Posted Date: 07 Jan 2026

Manager, Customer Success

About the Role: As a Manager of Customer Success for AMER, you will be responsible for ensuring customer health... and success across the region. Reporting to the AVP of Customer Success AMER, you will manage a team of Customer Success Managers...

Company: Cato Networks
Location: Boston, MA
Posted Date: 25 Dec 2025

Customer Success Manager

and GBG team on new ways to innovate for growth The Role As a Customer Success Manager at GBG, you'll be the strategic.... About the team and role Customer Success Team At GBG, we don’t just provide products. We deliver valued solutions to help...

Company: GBG
Location: Boston, MA
Posted Date: 12 Dec 2025

Customer Success Manager (m/f/d)

. Your Responsibilities We are hiring a Customer Success Manager, based in Boston. This role sits at the core of our business. It provides... with shifting priorities Ensuring customer success and satisfaction is your top priority Acting as trusted advisor and key contact...

Company: Jedox
Location: Boston, MA
Posted Date: 12 Dec 2025

Customer Success Manager

, the upside is massive. High performers see rapid career acceleration and can grow into: • Senior Customer Success Manager...Parakeet's Managed Service Company, Outbound Sales Pro is looking for a Customer Success Manager (CSM) HQ: Boston...

Company: Parakeet
Location: Boston, MA
Posted Date: 12 Dec 2025

Customer Success Manager

from ten to one hundred! Role Overview: As a Customer Success Manager at Atominvest, you will own the end-to-end delivery of our platform... point of contact for clients throughout onboarding, implementation, and ongoing success. Manage the full customer...

Company: Atominvest
Location: Boston, MA
Posted Date: 26 Nov 2025

Customer Success Manager - Commercial (Boston)

dedicated to accomplishing hard things, together. We are seeking a Customer Success Manager to join our team. You will serve.... As a Customer Success Manager, your task will be to ensure progress against key customer outcomes, identify and mitigate various...

Company: Appian
Location: Boston, MA
Posted Date: 05 Nov 2025

Customer Success Executive

for a mission that matters at a company where you matter. Your Impact: We are seeking a Customer Success Manager (CSM) who... Boston Area. Travel: 30-40% Reports to: Director of Customer Success, Major Accounts What You'll Do: Lead customers...

Company: Axon
Location: Boston, MA
Posted Date: 31 Dec 2025

Onboarding Success, Senior Associate – Dental

and external stakeholders, and works cross-functionally across the athena ecosystem—Sales, Product, Customer Success... on recommended workflows and best-practice use of athenaOne Dental, ensuring customer choices support long-term success...

Company: Athena Health
Location: Boston, MA
Posted Date: 12 Dec 2025
Salary: $79000 - 133000 per year

Account Manager (Client Success)

predictable ROI. About this position: As a Senior Client Success Manager, you will own the retention, expansion, and long-term... identify growth opportunities within complex customer organizations. This role reports to the VP of Client Success...

Company: Later
Location: Boston, MA
Posted Date: 07 Jan 2026
Salary: $130000 - 180000 per year

Senior Manager, Customer Care - Devices (Boston, MA)

to what they do best: building the businesses they love. Bready* to make a change? As a Senior Customer Care Manager Devices, you are responsible..., while working cross functionally with internal teams to create process and support guidelines. As a Senior Customer Care Manager...

Company: Toast Inc
Location: Boston, MA
Posted Date: 04 Jan 2026
Salary: $112000 - 179000 per year

Senior Manager, Customer Care - Kitchen (Boston, MA)

to what they do best: building the businesses they love. Bready* to make a change? As a Senior Customer Care Manager Kitchen, you are responsible..., while working cross functionally with internal teams to create process and support guidelines. As a Senior Customer Care Manager...

Company: Toast Inc
Location: Boston, MA
Posted Date: 04 Jan 2026
Salary: $112000 - 179000 per year

Senior Engineering Manager, Customer Agent

in Boston? Join us at Klaviyo and lead the team building Customer Agent, a conversational AI system that enables brands... to interact with their customers at a scale they have never achieved before. Customer Agent is central to Klaviyo's vision...

Company: Klaviyo
Location: Boston, MA
Posted Date: 06 Dec 2025

Senior Software Engineer - Customer Experience Platform

experiences. You'll report to a Senior Engineering Manager and work alongside engineers focused on platform services...About the team The Customer Experience (CX) Product team owns the entire post-booking journey, from the moment a trip...

Company: Hopper
Location: Boston, MA
Posted Date: 20 Dec 2025

Manager II, Customer Care - Escalations

Lead or Manager 4+ years of experience in a role responsible for customer satisfaction and championing the customer... Escalations Manager will actively manage a group of Care Escalation Advisors. Responsibilities include the productivity and the...

Company: Toast Inc
Location: Boston, MA
Posted Date: 02 Jan 2026
Salary: $100000 - 105000 per year

Manager of Customer Service

managers and residents. Position Overview We are seeking a Manager of Customer Service to lead our on-site customer service..., and customer satisfaction. The ideal candidate is process-driven, highly organized, and skilled at balancing quality service...

Location: Cambridge, MA
Posted Date: 17 Dec 2025
Salary: $25 - 30 per hour

Senior Manager, Supply Chain Operations

warehouse automation for increased efficiency, speed and flexibility. What we need The Senior Manager, Supply Chain... planning, material execution, and Spares/RSPL Procurement for complex, customer-specific automation systems. The group oversees...

Company: Symbotic
Location: Charlestown, MA
Posted Date: 08 Jan 2026
Salary: $135000 - 185900 per year

Senior Manager, Supply Chain Operations

warehouse automation for increased efficiency, speed and flexibility. What we need The Senior Manager, Supply Chain... planning, material execution, and Spares/RSPL Procurement for complex, customer-specific automation systems. The group oversees...

Company: Symbotic
Location: Somerville, MA
Posted Date: 08 Jan 2026
Salary: $135000 - 185900 per year