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Keywords: Manager, Customer Success, Location: Somerville, MA

Page: 1

Hybrid Virtual Access and Reimbursement Manager

Solutions and Medical Affairs businesses. The Hybrid Virtual Access and Reimbursement Manager will provide education to HCPs... escalations to the Field Access Manager team in accordance with the program design and business rules. Comply, take, and attend...

Company: Inizio Engage
Location: Boston, MA
Posted Date: 03 Feb 2026

Senior Customer Success Manager

result: increased value, satisfaction, and continued customer loyalty (retention). As a Senior Customer Success Manager... of Customer Success is rooted in an intrinsic motivation to help others find solutions to their challenges, we should talk...

Company: HubSpot
Location: Cambridge, MA
Posted Date: 07 Mar 2026
Salary: $90000 - 135000 per year

Customer Success Manager - Industrial Performance

until the position is filled. Summary: The Customer Success Manager (CSM) will independently work with the existing install... and solution optimization. The Customer Success Manager will report to the Industrial Performance Director of Operations Services...

Location: Boston, MA
Posted Date: 03 Mar 2026
Salary: $178000 - 213600 per year

Customer Success Manager - Industrial Performance

until the position is filled. Summary: The Customer Success Manager (CSM) will independently work with the existing install... and solution optimization. The Customer Success Manager will report to the Industrial Performance Director of Operations Services...

Location: Boston, MA
Posted Date: 01 Mar 2026
Salary: $178000 - 213600 per year

Customer Success Manager

interaction adheres to industry regulations. General: The Customer Success Manager (CSM) is responsible for driving customer..., and Support teams, the CSM champions the voice of the customer while contributing to scalable, data-driven success strategies...

Company: Gryphon AI
Location: Boston, MA
Posted Date: 25 Feb 2026

Customer Success Manager

As a Product Success Manager, you will own the long-term success of Cariina's school partners after implementation. Reporting... stakeholders, lead structured meetings, and turn insights into action. What You'll Do Customer Success & Retention Own...

Company: Cariina
Location: Boston, MA
Posted Date: 24 Feb 2026
Salary: $85000 - 120000 per year

Customer Success Manager - Commercial (Boston)

dedicated to accomplishing hard things, together. We are seeking a Customer Success Manager to join our team. You will serve... their unique objectives through collaborative engagement with internal and external partners. As a Customer Success Manager...

Company: Appian
Location: Boston, MA
Posted Date: 22 Feb 2026

Customer Success Manager

About the Role Validity is looking for a Customer Success Manager to join our team in our Boston, MA office. The CSM... with others, has a “get the job done” mentality, and can contribute their own expertise in the email industry and/or customer success...

Company: Validity
Location: Boston, MA
Posted Date: 15 Feb 2026
Salary: $70000 - 80000 per year

Senior Manager, Customer Success

. Why This Role Is Important to Arcadia As a Senior Customer Success Manager (Senior CSM) at , you will take ownership... objectives. You will also lead a team of Customer Success Managers (CSMs), providing mentorship, guidance, and oversight to drive...

Company: Arcadia
Location: Boston, MA
Posted Date: 08 Feb 2026
Salary: $100000 - 140000 per year

Senior Customer Success Manager

is always accurate and reliable. Qualifications 5+ years of experience as a Customer Success Manager working in the Software Industry... pillars to the Customer Success Team are: (i) Customer Success Plan, (ii) Value Tracking and (ii) Executive Business Reviews...

Company: Nexthink
Location: Boston, MA
Posted Date: 04 Feb 2026
Salary: $105000 - 164000 per year

Manager, Customer Success

at 32,000+ organizations - including innovators like Adobe, JetBlue, FedEx, and Microsoft. Manager, Customer Success Somerville, MA (Hybrid... experience and strengthen alignment across Sales, Product, and Operations. About the Role As the Manager, Customer Success...

Location: Somerville, MA
Posted Date: 22 Jan 2026
Salary: $149000 - 165000 per year

Customer Success Manager

, Telus, Scale Ventures, and OurCrowd, TechSee is rapidly expanding globally. The Opportunity: The Customer Success... Manager at TechSee will manage strategic customer relationships, overseeing contracts, SLAs, adoption, and advocacy. The...

Company: TechSee
Location: Boston, MA
Posted Date: 20 Jan 2026

Customer Success Manager

at 32,000+ organizations - including innovators like Adobe, JetBlue, FedEx, and Microsoft. Customer Success Manager Own and grow long-term... As a Customer Success Manager you will: Proactively engage enterprise customers to build, maintain, and expand trusted...

Location: Somerville, MA
Posted Date: 17 Jan 2026
Salary: $105500 - 115000 per year

Customer Success Manager - Legal Technology

The Customer Success Manager - Legal Technology will play a pivotal role in ensuring client satisfaction and driving.... The Customer Success Manager will work closely with leadership to ensure customers are successful, supported...

Company: Michael Page
Location: Boston, MA
Posted Date: 15 Jan 2026
Salary: $90000 per year

Senior Manager, Customer Success Operations

About the Role We're looking for a systems-minded and customer-obsessed Senior Manager of Customer Success Operations... and At Scale Customer Success teams, as well as work with Product, Customer Education and Marketing to operationalize the tools...

Company: Klaviyo
Location: Boston, MA
Posted Date: 14 Jan 2026

Education Customer Success Manager - Onshape

, support, and learning resources. As an Education Customer Success Manager, you will own relationships with assigned education.... This is an individual contributor role reporting to the Education Customer Success & Operations Manager. Ability to understand customers...

Company: PTC
Location: Boston, MA
Posted Date: 10 Jan 2026

Senior Customer Success Manager- Onshape

referrals, case studies, and testimonials. 2+ years in a customer-facing role (Customer Success, Account Management... stakeholders and decision-makers. Build multiple champions at each account. Act as the voice of the customer internally...

Company: PTC
Location: Boston, MA
Posted Date: 06 Feb 2026

Customer Success Manager

, renewal, and expansion for key accounts Build and execute success plans aligned with customer goals and product capabilities..., and adoption metrics to identify risks and opportunities Build Customer Success playbooks and new processes based on learnings...

Company: Lovable
Location: Boston, MA
Posted Date: 29 Jan 2026

Scaled Customer Success Advisor

and deploy production-grade agentic AI workflows and RAG pipelines on ... Customer Success Manager As a Rapid 7 Strategic...As a Customer Success Advisor, you will provide support to our customers via digital communication channels, ensuring...

Company: Rapid7
Location: Boston, MA
Posted Date: 04 Mar 2026
Salary: $63800 - 86300 per year

Customer Success Advisor

As a Rapid7 Customer Success Advisor (CSA), you will act as a trusted advisor for our customers and use your cyber... approach in delivering customer success. Risk Mitigation: ○ Identify potential risks and challenges in customer...

Company: Rapid7
Location: Boston, MA
Posted Date: 27 Feb 2026
Salary: $67200 - 90900 per year