and data management is an advantage. · Knowledge of Mandarin is an advantage to support Mandarin-speaking clients...Location: Kuala Lumpur Job ID: PPIBSB3 Specialization: CUSTOMER SERVICES Job description: ob Responsibilities...
excellent customer service and support during live sessions, answering queries and sharing insights on each product. Ensure... experience. Fluency in English is required, with proficiency in Mandarin as a bonus Able to work on a shift basis (non-standard...
and resolving disputes (according to the resolution matrix) and providing excellent internal and external customer service... customers on delinquent accounts for resolution and payment and record all activities in collection system. Understand customer...
Role Purpose The Business Analyst - Transformation will support strategic change initiatives within the international..., digital enablement, and regulatory change initiatives to enhance customer experience, operational efficiency, and revenue...
in handling escalated customer calls as needed Conduct Team Meetings to ensure expedient communication of relevant information... daily activities of business or technical support or production team members. In charge of handling single and medium-sized...
Responsibilities: Conduct the baseline research and to prepare summary reports for cases and projects to support customer needs... clients' interest. Meet the customer specific requirements of all research and report writing. Meet production and quality...
costs, and support customer success is at the heart of what we do. Role Description This is a full-time on-site role...-over-year growth in both customer base and revenue. Our team of professionals, with diverse backgrounds, is dedicated...
on implementation, optimisation, and ongoing support. This role ensures that clients' technical environments are aligned... primary escalation point for technical issues that cannot be resolved through standard support channels. Act as the Voice...
Responsibilities: Conduct the baseline research and to prepare summary reports for cases and projects to support customer needs... clients' interest. Meet the customer specific requirements of all research and report writing. Meet production and quality...
quality, adherence to scripts, and proper handling of customer interactions. Address and escalate non-compliance issues... promptly. Operational Support: Act as the main point of contact between internal stakeholders (e.g., Regional collection, Legal...
This is an opportunity to work with one of the biggest platforms globally, with the support of a leading global... support and unrivalled opportunities for growth and further progression. Other benefits include a competitive and highly...
support, liaising with auditors and providing necessary documentation. Oversee invoicing, billing, and ensuring timely... closing procedures. Ensure all financial transactions are properly recorded and reconciled. Support the finance team...
for our clients, ensuring smooth operational support and high-quality service. The role combines frontline customer support...Role and Responsibilities: The Operations Customer Service Executive will serve as a key point of contact...
effective technical solution consulting. Understand customer manufacturing challenges and requirements, and recommend..., and proof-of-concept engagements to support the sales process. Provide technical support and expertise throughout the sales...
departments (Pricing, Customer Service, Marketing, Sales) to research, provide support in obtaining additional information... and resolving disputes (according to the resolution matrix) and providing excellent internal and external customer service...
is looking for a Customer Support Specialist to support our growth! This role might be for you if you have knowledge and a keen interest in POS... and payment systems, operations, or customer support. In this role, you'll work closely with our merchants to cover key business...
Description This is a full-time on-site role based in Kuala Lumpur for a Customer Support Specialist (Mandarin & English). The specialist... with over a decade of expertise in delivering high-quality services. Specializing in customer support, telemarketing, lead...
led training across the customer support network. About The Role The Senior Training Lead is responsible for building... opportunities to build the knowledge and skills necessary to empower a customer obsessed organization. We develop training materials...
About the Role We are looking for a Customer Support Consultant / Executive to provide day-to-day customer support... to full customer support duties. This position is suitable for candidates who are customer-oriented, patient, and eager...
About The Role We are looking for a Senior Customer Support Lead to oversee our operations, focusing on critical... support and operational continuity. This critical role requires a strategic leader dedicated to maintaining high standards...