, cybersecurity, cloud and infrastructure management, smart office, IT logistics Everience operates in the Benelux... of our employees is our priority. Job Description Responsabilities Assist the client with first and second level support...
to handling escalated issues from Level 1 support, enabling/disabling/resetting user accounts, printer setup/troubleshooting... for escalated issues from Level 1.Escalate issues as necessary to appropriate support group Create and maintain knowledge base...