Job Summary We are looking for a hands-on OTC Team Lead to oversee the end-to-end billing and customer inquiry process...-specific requirements. Key Responsibilities Customer & Sales Support: Lead the team in addressing customer and sales inquiries...
Job Summary We are looking for a hands-on OTC Team Lead to oversee the end-to-end billing and customer inquiry process...-specific requirements. Key Responsibilities Customer & Sales Support: Lead the team in addressing customer and sales inquiries...
Key Responsibility: Lead and supervise the daily operation on OTC process. Daily operational performance management...'s management and also end-users; Facilitate the operational Change Request (CR) process; Build team succession and make it...
, ensure the team hits targets for accuracy, processing time, and collection rates. Design leading operational metrics...Team Introduction: Alibaba Group's Financial Shared Service Center (FSSC) serves as the group's core Accounting...