Officer (Member Protection and Services) – Customer Services Responsibilities To handle enquiries from the public... or their representatives; To provide customer service at outreach programmes on need basis; and To provide support for administrative works...
experience in handling in-person or hotline enquiries and complaints, customer services, compliance, pension/retirement schemes... enquiries and compile replies; Supervise Officer(s) in handling general enquiries and complaints, ensuring provision of quality...
from scheme members or their representatives; To provide customer service at outreach programmes on need basis; and To provide... in handling walk-in or telephone enquiries and complaints, compliance, retirement/pension and/or customer service, preferably...
Schemes Ordinance with respect to member protection; To conduct inspections to detect MPF non-compliance by employers / self...; At least four years of relevant experience in pension, law enforcement, customer service, labour relations, public administration...
with respect to member protection; To conduct inspections to detect MPF non-compliance by employers / self-employed persons... of relevant experience in pension, law enforcement, customer service, labour relations, public administration or accounting...