, and management of intra-day performance and service for a multi-site, multi-skilled 24 x 7 Contact Center operations. The workforce... consists of agent groups responsible for handling front and back-office operations, including inbound and outbound...
,Technology and Operations Services, and Accenture Song - all powered by the world's largest network of Advanced Technology... and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving...
Specialist is an advanced subject matter expert, accountable for driving the success of sales operations through comprehensive... data analysis, valuable insights, and strategic decision support. This role operates within a multifaceted environment...
Operations & Continuous Improvement · Provide Tier 2/3 support, troubleshoot complex issues, and perform root-cause analysis... requirements into scalable technical designs and deliver high quality solutions that improve user experience, automate operations...
analysis, or operations finance within SaaS, payments, marketplaces, or tech-enabled services. Strong cost accounting...Job Description: Overview: The Cost Accountant / Cost Analyst owns Cost of Goods Sold (COGS) analytics, builds...
Role Description Analysis and Design Work with the analyst tester in the creation of user story definitions... or generic concepts. Functional Area Responsibilities Analyst Developers at FNZ are all-rounders who can work across the...
portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions... Project and Customer teams to achieve the final solution. - Constant analysis and monitoring of the product solution...
, scheduling, and management of intra-day performance and service for a multi-site, multi-skilled 24 x 7 Contact Center operations.... The workforce consists of agent groups responsible for handling front and back-office operations, including inbound...
team of diverse skill sets (programmer, cloud analyst, BI developer, reporting, operations, etc.); Mentor/coach the junior..., operations strategy and planning, etc.; Manage direct / indirect client communications as per the assigned responsibility in the...
continuous improvement in our technology service processes. Key Responsibilities: Requirements Gathering & Analysis: Engage... terms. Coordinate with other IT teams (e.g. IT Operations, Security, HR) when ServiceNow changes affect their processes...
.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Process Developer/Business Analyst/Consultant/Sr.... Consultant/Manager, WFM- Real Time Analyst Genpact is searching for dynamic, open-minded, mature individuals to support...
& Analysis: Engage with business users and IT teams to elicit and document business requirements for ServiceNow features... terms. Coordinate with other IT teams (e.g. IT Operations, Security, HR) when ServiceNow changes affect their processes...
subject matter experts in all things infrastructure – good at providing analysis, documenting and diagraming work for hand-off... Sound hands on experience 7+ years as a Batch Job Scheduler (aka Production Control Analyst) skills working in Mainframe...
analysis. Support development on resolving system defects, acting as liaison, and developing solutions. Coordinate directly... with business users and business analyst to best understand and analyse business specifications. Provide technical assistance...
analysis. Support development on resolving system defects, acting as liaison, and developing solutions. Coordinate directly... with business users and business analyst to best understand and analyse business specifications. Provide technical assistance...
our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest... both as a system engineer and a business analyst or a co-pilot. We are recruiting highly motivated and accomplished individuals...
/ analyst who has experience dealing with financial side of the business. Preferably focus on clinical research experience... in a clinical research organization or related field. -Strong proficiency in using Excel for spreadsheet analysis. Proficiency...
! We are inviting applications for the role of Domain Trainee/Assistant Manager/Business Analyst, Treasury Operations. The role involves..., YouTube, and Facebook. Inviting applications for the role of Domain Trainee/ Assistant Manager/Business Analyst, Treasury...
using the best in class technology platforms like Hunter, Uniphore, Fraud Guard etc. The Analyst is also responsible... s & process development based on industry trend, fraud trends, customer’s complaints, dispute trends, feedback & analysis of the...
of experience in data analysis, preferably in customer experience or operations.Proficiency in SQL, Excel, and data visualization...Job Description: Job Summary:We are seeking a highly analytical and detail-oriented Senior Analyst to join our team...