Performance Bonus Global network of industry experts Extensive training resources Job Description: We're looking for a Director... for Retirement Operations to join our team at MBPS. In this role, you are expected to work closely with the Head of Retirement...
our vision. The Opportunity The Director of Operations in the Business Process Outsourcing (BPO) industry holds a critical...'s outsourced services. This role demands a dynamic individual with a robust understanding of BPO operations, exceptional leadership...
Performance Bonus Global network of industry experts Extensive training resources Job Description We're looking for a Director... for Retirement Operations to join our team at MBPS. In this role, you are expected to work closely with the Head of Retirement...
that empowers all Filipinos to navigate a path to financial freedom. About the role The Operations Director is overall accountable... for Operational Excellence of the bank's backend operational processes. This includes IT Operations, Kiosk Operations, KYC Operations...
Job Description The Operations Director is responsible for the alignment of customer services, sales and support... performance of the unit. As the Operations Director, they possess exceptional communication skills and outstanding analytical...
Description Operations Director Position Purpose: Serves customers by planning and implementing call center strategies... and operations; improving systems and processes; managing staff. Essential Functions and Responsibilities: Determines call center...
Performance Bonus Global network of industry experts Extensive training resources Job Description We're looking for a Director... for Retirement Operations to join our team at MBPS. In this role, you are expected to work closely with the Head of Retirement...
JOB SUMMARY This position has leadership responsibility of multiple teams. The primary purpose of the Director.... The Director must have the ability to manage both personnel and workflows that support department efficiency, facilitate...
JOB SUMMARY This position has leadership responsibility of multiple teams. The primary purpose of the Director.... The Director must have the ability to manage both personnel and workflows that support department efficiency, facilitate...
specifics (i.e. nature of account, KPIs) preferred Work with operations, IT and WFM to establish Reporting requirements...
Excellence Director Scope of performance improvement typically include but may not be limited to the following key operational... Support the updating of the GBS Operational Excellence Framework Be a consultant for operations leaders to help them deploy...
Job Title: Operations Manager Job Description The Operations Manager I is responsible for coaching and supervising... support or production operations team(s). Is accountable for the performance and results of a team within own discipline...
guidance and oversight from manager and/or director. Depending on the size of the program may act as an Operations Manager...Job Title: Sr. Team Leader, Operations Job Description The Sr Team Leader is responsible for the day-to-day...
Job Title: Operations Manager I Job Description The Operations Manager I is responsible for coaching and supervising... support or production operations team(s). Is accountable for the performance and results of a team within own discipline...
within standard SLA's. Identify possible major incidents and issues and proactively escalate to NOC Manager and Director. Note...
within standard SLA's. Identify possible major incidents and issues and proactively escalate to NOC Manager and Director. Note...
workforce planning, scheduling, and performance across our 24/7 voice and non-voice operations. This role demands a strategic... stakeholders. o Collaborate with operations and other departments to ensure alignment on workforce strategies. Priority Skill...
The Director of Talent Acquisition has overall responsibility for talent acquisition for the organization. They oversee.... They ensure compliance with regulatory requirements for recruiting and screening candidates. The Director of Talent Acquisition...
Description Position Purpose: The Associate Director serves customers by planning and implementing call center... strategies and operations; improving systems and processes; managing staff. Essential Functions and Responsibilities: Determines...
our visio n. The Responsibilities | Director, Training & Quality - B FSI Direct oversight and responsibility of the Training... policies and procedures are adhered to, including but not limited to: Security, HR, Operations, etc., and any known infractions...