Job Purpose The Operations Manager will provide leadership and guidance to offshore RCM Partners and their teams... of education and experience At least 3+ years' experience managing and leading a US Healthcare Call Center environment Ability...
Job Purpose The Operations Manager - Call Center will ensure that the department is consistently providing quality... service to all customers. The Operations Manager - Call Center will consistently explore opportunities to improve efficiencies...
and maintaining standard operating procedures (SOPs) for all aspects of call center operations, ensuring they are regularly... of CRM systems and their application in call center operations. Advanced Excel skills for data analysis and reporting...
go wrong. What you will be doing: The Senior Manager, Call Center Operations will lead a team of Managers by providing... and representatives. The Senior Manager will oversee the operations of assigned clients and/or teams in accordance with Asurion's Core...
go wrong. What you will be doing: The Senior Manager, Call Center Operations will lead a team of Managers by providing... and representatives. The Senior Manager will oversee the operations of assigned clients and/or teams in accordance with Asurion's Core...
for Internal Mobility Job Purpose The Operations Manager will provide leadership and guidance to offshore RCM Partners... of education and experience 5+ years' experience managing and leading a call center environment/business office/professional...
We are seeking a Senior Telecommunications & Call Center Operations Manager with deep call center leadership experience... performance, structure, and execution of our BPO call center operations, with direct responsibility for Tier 1 and Tier 2...
, Healthcare Call Center is responsible for monitoring and overseeing the daily activities of their AR team including inventory... and Staff Development Employee Engagement Activities Opportunities for Internal Mobility Job Purpose The Operations Supervisor...
and maintaining standard operating procedures (SOPs) for all aspects of call center operations, ensuring they are regularly... systems and their application in call center operations. Advanced Excel skills for data analysis and reporting. Knowledge...
About the job: Process Excellence Manager (Cebu City) | Onsite Start Date: ASAP Work Arrangement: 100% Onsite (Cebu... operations leadership team to identify improvement opportunities and drive them to closure. Drive projects to improve...
About the job: Process Excellence Manager (Cebu City) | Onsite Start Date: ASAP Work Arrangement: 100% Onsite (Cebu... operations leadership team to identify improvement opportunities and drive them to closure. Drive projects to improve...
Manager, Quality Work Arrangement: Onsite Work Location: Dumaguete City, Negros Oriental Work Schedule: PH night shift... with operations, training, and leadership teams to develop targeted interventions. Responsible for maintaining and reporting data...
Operations Center, responsible for handling the most complex and high-priority security incidents. This role serves as the... and recommendations. Drive enhancements in SOC operations by reviewing SLAs, refining workflows, and supporting log learning and detection...
management tools Partner with telecom, network, and infrastructure teams to ensure voice channel stability Optimize call routing... Analyze voicebot performance and identify automation improvements to reduce call volume and handle time...
singlePosition View All Jobs Hybrid Supervisor Call Center Training Manila, Philippines Find out how well you match... and other functional tasks. What Makes You Successful You have at least 2 years of experience as a people manager of a training team...
or process-related issues to the Senior Operations Manager Conduct team trainings and ensure information is up... Manager or Supervisor Strong computer skills, including advanced MS Office proficiency Excellent people management...
center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process... or contact center. Strong knowledge of QA methodologies, tools, and contact center operations. Excellent analytical, coaching...
has the necessary tools to resolve client interactions promptly and meet satisfaction standards. Direct daily call center..., and specialist support. Partner with technical teams to deploy effective call center tools and strategies. Evaluate and execute...
About the Role: We are seeking an experienced Sales Operations Manager to oversee and optimize all sales activities..., standardizing sales operations, and ensuring consistent execution across all sales campaigns. The Sales Operations Manager serves...
Candidate Profile: With at least 1-3 years of experience as a Operations Manager Amenable to work onsite in Glorietta 5... with more than seven years of experience (with at least two years of Progressive Management Experience) preferred Call center...