Supervisor, Call Center Operations For more than 25 years, Asurion has been a leader in innovation, not only in the... a replacement or repair if anything does go wrong. What you will be doing: The Supervisor, Call Center Operations is responsible...
Supervisor, Call Center Operations For more than 25 years, Asurion has been a leader in innovation, not only in the... a replacement or repair if anything does go wrong. What you will be doing: The Supervisor, Call Center Operations is responsible...
in reservations, customer service, or within a call center environment At least 2 years in a supervisory role Experience with GDS...Position: Reservations Supervisor (Cebu) | Onsite Work Setup: Onsite in Cebu City Shift: No Fixed Schedule...
areas for improvement Call Escalations - Handle complex customer issues and escalations, ensuring timely and effective... on team performance, challenges, and achievements to supervisor and account manager Requirements Minimum of 1 year experience...
-class support to the Call Center Agents and our clients’ customers, as well as consistently driving to exceed performance... of call center performance, customer service, technology, and professional development. How will you make a difference...
-class support to the Call Center Agents and our clients’ customers, as well as consistently driving to exceed performance... of call center performance, customer service, technology, and professional development. How will you make a difference...
in a high call volume shared services or call center environment. You manage day-to-day operations, including troubleshooting... You Successful: You are a seasoned team supervisor in a high call volume environment. You bring 5-8 years of industry experience and a Bachelor's Degree...
At least 3 years of experience in reservations, customer service, or a call center environment Minimum of 2 years...Job Title: Reservations Supervisor Location: Cebu City (Onsite) Work Setup: Onsite Shift: No Fixed Schedule...
with a variety of the field's concepts, practices, and procedures. Multi-site and Multi-skill call center experience Previous large... (~2500 seat) call center experience Working knowledge of Blue Pumpkin, IEX, Aspect or other scheduling software...
administration, hospitality, or a related field. At least 3 years of experience in reservations, customer service, or a call center...
administration, hospitality, or a related field. At least 3 years of experience in reservations, customer service, or a call center...
Main Objectives and Duties Call Center Roster / QFN Database - Ensures proper scheduling and communicates changes... of related experience in the call center industry Six Sigma certification (desired) Skills Program Management Forecasting...
call center environment, leveraging your communication, multitasking, and results-oriented skills. You will be working... referred to your supervisor. Job responsibilities Manages a high volume of inbound calls (potentially over 100 daily...
call originates from and Equipped to handle all general reservations and deal with changes to all reservations... and outbound calls from any part of the globe that the call originates from Equipped to handle all general reservations and deal...
Manager, Call Center Operations For more than 25 years, Asurion has been a leader in innovation, not only in the tech... a replacement or repair if anything does go wrong. What you will be doing: The Manager, Call Center Operations will lead a team...
: Constant work performed in a climate controlled, call-center environment Constant usage of phone and computer systems... of irate or dissatisfied clients Escalates calls to supervisor when necessary and appropriate Responds to requests...
, and offering innovative solutions to meet client needs. You'll thrive in a fast-paced call center environment, leveraging... tasks and following established procedures, with any non-standard issues referred to your supervisor. Job Responsibilities...
strong customer relationships, and offering innovative solutions to meet client needs. You'll thrive in a fast-paced call center... to your supervisor. Job Responsibilities Manages inbound calls daily, delivering comprehensive support for financial products...
inbound and outbound calls from any part of the globe that the call originates from Equipped to handle all general... that he has made a mistake or an error or get the same done through his supervisor Ensure accurate documentation of customer...
expectations are met and exceeded Update and continuously develop knowledge of products processes, and tech / call center trends... a strong leadership presence within the Tech Center by being involved, interacting on the call center floor, and being approachable...