Job Category: Customer Experience Job Description: GET TO KNOW ALORICA At Alorica, we only do one thing - make lives... better, one interaction at a time. We're a global leader in customer service and experience, serving the world's biggest brands with tens...
About the job: Customer Service Representative - Cebu TASQ is looking for aspiring call center agents who...) or at least a college graduate *at least 6 months BPO experience * January 16, 2026 batch *SHS Grad. / Completed 2 years in College...
About the job: Customer Service Representative - Cebu TASQ is looking for aspiring call center agents who...) or at least College graduate *at least 6 months BPO experience * January 16, 2026 batch *SHS Grad. / Completed 2 years in College...
About the job: Customer Service Representative - Cebu Qualifications: SHS Graduate or 2nd Year College Completer... with at least 6 months of BPO Experience (Voice or Non-voice). College graduate with no BPO experience. Must be willing to work...
Work Setup: Onsite (Cebu City) Shift: No Fixed Schedule Responsibilities: Provide Expert Travel Consultation..., and budget. Manage Customer Service & Escalations: Communicate directly with passengers to address concerns, resolve issues...
Work Setup: Onsite, Cebu City Shift: No Fixed Schedule Responsibilities: Provide Expert Travel Consultation..., and budget. Manage Customer Service & Escalations: Communicate directly with passengers to address concerns, resolve issues...
About the job Customer Service Representative (CSR) | Cebu | Onsite Work Setup: 100% Onsite (Cebu City) Shift: No... Fixed Schedule Responsibilities: Handle inbound customer inquiries via phone, email, and chat related to travel bookings...
About the job: Customer Service Representative (CSR) | Cebu | Onsite Work Setup: 100% Onsite (Cebu City) Shift: No... Fixed Schedule Responsibilities: Handle inbound customer inquiries via phone, email, and chat related to travel bookings...
About the job Travel Consultant (Cebu) | Onsite Work Setup: Onsite (Cebu City) Shift: No Fixed Schedule... based on client preferences, schedules, and budget. Manage Customer Service & Escalations: Communicate directly...
and reviewing other customer interactions (email, chat, social media) to assess agent performance against established scorecards...About the job: Quality Analyst - Retail Sales (Cebu City) | Onsite Nature Of the Account: Retail Sales Start...
and reviewing other customer interactions (email, chat, social media) to assess agent performance against established scorecards...About the job: Quality Analyst - Retail Sales (Cebu City) | Onsite Nature Of the Account: Retail Sales Start...
(Cebu) Shift Schedule | Restdays: Night Shift Educational Requirement: At least 2nd year completed Work... Experience: 2 to 4 years of overall experience with 1 to 2 years experience in providing quality monitoring feedbacks in call...
other customer interactions (email, chat, social media) to assess agent performance against established scorecards or rubrics...About the job: Quality Analyst - Retail Sales (Cebu) | Onsite Nature Of the Account: Retail Sales Start Date: ASAP...
(Cebu) Shift Schedule | Restdays: Night Shift Educational Requirement: At least 2nd year completed Work... Experience: 2 to 4 years of overall experience with 1 to 2 years experience in providing quality monitoring feedbacks in call...
other customer interactions (email, chat, social media) to assess agent performance against established scorecards or rubrics...About the job Quality Analyst - Retail Sales (Cebu City) | Onsite Nature Of the Account: Retail Sales Start...
) to assess agent performance against established scorecards or rubrics, evaluating demeanor, technical accuracy, customer service...About the job: Quality Analyst - Travel Sales (Cebu City) | Onsite Nature Of the Account: Travel Sales Start...
and reviewing other customer interactions (email, chat, social media) to assess agent performance against established scorecards... (Cebu) Shift Schedule | Restdays: Night Shift Educational Requirement: At least 2nd year completed Work...
) to assess agent performance against established scorecards or rubrics, evaluating demeanor, technical accuracy, customer service...About the job: Quality Analyst - Travel Sales (Cebu City) | Onsite Nature Of the Account: Travel Sales Start...
, recorded, or side-by-side calls and reviewing other customer interactions (email, chat, social media) to assess agent...About the job: Quality Analyst - Travel Sales (Cebu) | Onsite Nature Of the Account: Travel Sales Start Date: ASAP...
3+ years experience in customer service Experience with Webconnex products Experience with Slack, Zoom, Excel...Job Description: Job overview: Customer Support Agents are critical for customer retention and happiness...