Job Description: Job overview: Customer Support Agents are critical for customer retention and happiness... communication. Our approach is to serve the customer by providing the knowledge and assistance they need to achieve their individual...
Job overview: Customer Support Agents are critical for customer retention and happiness. We are the real, live humans..., onsite support, enterprise support, etc.) Participate in regularly scheduled trainings to improve customer and team...
as necessary Provides support and assistance as needed Up-sells to customer upgrades as necessary May perform other client...Job Category: Customer Experience Job Description: GET TO KNOW ALORICA At Alorica, we only do one thing - make lives...
agents Dig below the surface and identify trends in support tickets, diagnose underlying cause, and take appropriate actions... that client requests/issues are channeled and addressed efficiently Offer “frontline” insight to Tier 3 agents and support...
other responsibilities as set by Customer Care Leadership Successfully lead up to 500+ call center agents and management team Motivating... with you extensive Call Center, operational, customer service, and sales leadership experience lending to strength in the following areas...
Excellent office location in Cebu IT Park *Terms and conditions apply. What you'll do: Provide real-time support... on assigned agents so they'll perform at their highest level. Provide statistical/performance feedback and coaching on a regular...
Excellent office location in Cebu IT Park *Terms and conditions apply. What you'll do: Provide real-time support... on assigned agents so they'll perform at their highest level. Provide statistical/performance feedback and coaching on a regular...
plans to meet or exceed sales targets. Provide guidance and support to junior sales agents to enhance team performance... optimal results. Work closely with other departments, including Customer Service and Reservations, to align sales strategies...
years. With 10,000+ professionals across nine countries, we deliver 24/7 engineering, software development, customer support... Technicians to join our growing team! The Desktop Support Technician’s role is to support and maintain customer computer systems...
About the job Customer Service Representative (CSR) | Cebu | Onsite Work Setup: 100% Onsite (Cebu City) Shift: No... Fixed Schedule Responsibilities: Handle inbound customer inquiries via phone, email, and chat related to travel bookings...
About the job: Customer Service Representative (CSR) | Cebu | Onsite Work Setup: 100% Onsite (Cebu City) Shift: No... Fixed Schedule Responsibilities: Handle inbound customer inquiries via phone, email, and chat related to travel bookings...
, customer support, and field services. Backed by top security certifications and innovative AI solutions, we provide secure...Job Description: CallTek is a global leader in white-label technical support, trusted by technology operators...
and maintain internal knowledge base documentation to support Tier 1 agents Accurately document all support interactions...Job Description: Provide Tier 2 technical support for hotel and corporate staff Troubleshoot and resolve complex IT...
Date: ASAP Type of Support: Voice Work Arrangement: 100% Onsite (Cebu) Shift Schedule | Rest Days: Night Shift... to Mentor agents and give feedback of calls monitored 2. Act as a Subject Matter Specialist 3. Participate in teleconferences...
Date: ASAP Type of Support: Voice Work Arrangement: 100% Onsite (Cebu) Shift Schedule | Rest Days: Night Shift... to Mentor agents and give feedback of calls monitored 2. Act as a Subject Matter Specialist 3. Participate in teleconferences...
Nature Of the Account: Retail Sales Start Date: ASAP Type of Support: Voice Work Arrangement: 100% Onsite... centre sales domain Essential Hiring Skills: 1. Ability to Mentor agents and give feedback of calls monitored 2. Act...
, customer support, and field services. Backed by top security certifications and innovative AI solutions, we provide secure...Job Description: CallTek is a global leader in white-label technical support, trusted by technology operators...
, customer support, and field services. Backed by top security certifications and innovative AI solutions, we provide secure... Assurance Analyst. Quality Assessment: Listens and evaluates the call performance of Technical Support Engineers and Customer...
Type of Support: Voice Work Arrangement: 100% Onsite (Cebu) Shift Schedule | Rest Days: Night Shift Educational Requirement... quality monitoring feedbacks in call centre sales domain Essential Hiring Skills: 1. Ability to Mentor agents and give...
Nature Of the Account: Retail Sales Start Date: ASAP Type of Support: Voice Work Arrangement: 100% Onsite... centre sales domain Essential Hiring Skills: 1. Ability to Mentor agents and give feedback of calls monitored 2. Act...