, or analytics within a call center, healthcare, or similar high-volume environment. Proven expertise in capacity planning...ELIGIBILITY: FILIPINO CITIZEN SET UP: HYBRID - CIRCUIT MAKATI SHIFT: NIGHTSHIFT (CST) The Manager, Workforce Management...
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center... Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest...
, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business..., MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center...
while monitoring absence and attendance of your team What You Bring to the Role · Minimum 1 year call center or equivalent work...Your potential has a place here with TTEC’s award-winning employment experience. As a Service Delivery Manager working...
in a call center environment; or any combination of education and experience, which would provide an equivalent background...Job Description: Responsible for serving as the operations point of contact in for day to day operations, including...
in the face of unexpected changes or obstacles Preferred Qualifications: Experience with Cisco Call Manager 9.x... are involved in various aspects of design, engineering and operations of the voice data networks and related equipment. Provide...
Manager and Assistant Manager in auditing Key Performance Indicators (KPIs) for TTEC Operations, like outgoing correspondence... of operations to ensure consistency in the evaluation process. · Assist the Quality/Training Manager and Assistant Manager...
portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions... service skills. Expert knowledge of Member Services process in the healthcare industry Knowledge of client and end user...
or more of customer service and call center experience Understanding, interpreting, and manipulating data for reporting What You Can... to the Quality Assurance Manager. You’ll contribute to the success of the customer experience as well as the overall success...
: A desire to work in an efficient, results-oriented call center environment. Strong Work Ethic: Highly motivated to achieve... to Learn: Eagerness to learn and grow professionally. Experienced (A Plus): Previous call center experience is highly desirable...
, research, resolve and escalate Incidents and requests to appropriate technical system application owners. The Service Center...-level high functioning capacity with critical thinking and analytical problem-solving skills to support the service center...
center or related field, including 12 months in a supervisor capacity. Healthcare Industry Preferred. Mandatory Skills...Job Description Education: Minimum 4 year college degree Experience: 1+ years experience in customer service, call...
, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business... representatives within a complex call center environment. The Customer Service Supervisor I position is responsible for ensuring call...
, research, resolve and escalate Incidents and requests to appropriate technical system application owners. The Service Center...-level high functioning capacity with critical thinking and analytical problem-solving skills to support the service center...
portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions... service skills. Expert knowledge of Member Services process in the healthcare industry Knowledge of client and end user...
, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business... Must be able to manage highly confidential information Advanced skills with MS Office tools Impeccable attendance Call Center...
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center... Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest...
: A desire to work in an efficient, results-oriented call center environment. Strong Work Ethic: Highly motivated to achieve... to Learn: Eagerness to learn and grow professionally. Experienced (A Plus): Previous call center experience is highly desirable...