/mentoring/training to new hires as well as existing Patient Access staff. Provides assistance in managing escalated issues... all Patient Access functions as needed. Acts as part of the management team to ensure that the group is meeting all operational...
assignments. Maintains patient confidentiality. Routinely keeps supervisor informed about attendance and job assignments...Summary: The Patient Navigator serves as a liaison between patients, their families and healthcare professionals...
AND RESPONSIBILITIES: Responsible for greeting patient in waiting room and escorts them to the exam room Prepare patients..., past medical surgical, social, and family histories and updates as needed in the patient’s electronic medical record...