pharmacy systems to obtain patient and drug information and process prescriptions. Customer Experience Engages customers... to ensure a positive customer experience. Models and shares customer service best practices with all team members to deliver...
, self-aware, honest, fair, and transparent. Service to the Customer/Member: Delivers results while putting the customer... first. Service to the Customer/Member: Makes decisions based reliable information; balances short- and long-term priorities...
service executes company programs adheres to policies and is an advocate for the member the associate and the company... digital tools to plan for and drive sales improve the service experience and elevate associate engagement Utilizes hand held...
' provided identification tag at all times. Completes all required customer service training and complies with scripting.... They may also update allergies and the Medication list. Updates include new allergies, verification of patient pharmacy...
, and wears Medical Hills Internists' provided identification tag at all times. Completes all required customer service training... include new allergies, verification of patient pharmacy benefits, correct pharmacy, verification of current medications...