pharmacy systems to obtain patient and drug information and process prescriptions. Customer Experience Engages customers... to ensure a positive customer experience. Models and shares customer service best practices with all team members to deliver...
, self-aware, honest, fair, and transparent. Service to the Customer/Member: Delivers results while putting the customer... first. Service to the Customer/Member: Makes decisions based reliable information; balances short- and long-term priorities...
interpersonal skills for providing safe and efficient customer service. Be an Expert Demonstrates knowledge of safety and compliance.... Be a Techie Leverages digital tools to plan for and drive sales improve the service experience and elevate associate engagement...
in vision care and patient engagement by delivering exceptional customer service through all patient interactions maintaining... overall coordinated and integrated patient care experience and high quality customer service Provides overall direction...