Duties: Oversee all hotel departments, including housekeeping, food and beverage, maintenance, and front office, to ensure smooth and efficient service delivery. Develop and manage budgets, forecast revenue, analyse financial performance...
Duties: Accountable for overseeing the day-to-day operations of assigned properties, ensuring exceptional guest experiences, property performance and alignment with the brands strategic objectives. Implement operational strategies that a...
Duties: Act as a group ambassador by living company mission and values Ensuring that you are familiar with, and adhere to, the Hotel’s code of conduct Ensure that the Sales administrative support function is executed and to promote a st...
Duties: Â Maintain guest rooms and public areas to the highest luxury standards. Supervise daily housekeeping operations, staff schedules, and workflow. Assist with recruiting, training, and mentor housekeeping staff, fostering high per...
Duties: Carry out and supervise preventative and reactive maintenance across the property Ensure guest rooms, public areas, and back-of-house facilities are maintained to luxury standards Respond promptly to maintenance requests, priori...
Duties: Financial Operations & Controls: Oversee all property finance functions, ensuring accuracy and compliance with group SOPs. Review and approve purchase orders, ensuring correct allocation and adherence to budgets. Manage cash f...
Duties: Guest Communication & Experience Management: Handle guest communication across multiple platforms (Airbnb, Booking.com, direct bookings, email, and phone). Provide accurate, prompt and professional responses to guest inquiries,...
Duties: Support the outlet management in the day-to-day operation; being actively present in the operation and dealing with guests during peak mealtimes. Control and manage the operating equipment store, including the purchasing and issu...
Duties: Deliver warm, intuitive, and highly personalized service from pre-arrival through to departure. Maintain exceptional administrative standards, updating reservations, profiles, and guest correspondence accurately and timeously. L...