Duties: Support the outlet management in the day-to-day operation; being actively present in the operation and dealing with guests during peak mealtimes. Control and manage the operating equipment store, including the purchasing and issu...
Duties: Assess client / agent needs in terms of special interests, special needs, and affordability / budget. Quoting of all services requested by clients / agents within the agreed turnaround time. Managing turnaround times as per agre...
Duties: Oversee all hotel departments, including housekeeping, food and beverage, maintenance, and front office, to ensure smooth and efficient service delivery. Develop and manage budgets, forecast revenue, analyse financial performance...
Duties: Accountable for overseeing the day-to-day operations of assigned properties, ensuring exceptional guest experiences, property performance and alignment with the brands strategic objectives. Implement operational strategies that a...
Duties: Financial Operations & Controls: Oversee all property finance functions, ensuring accuracy and compliance with group SOPs. Review and approve purchase orders, ensuring correct allocation and adherence to budgets. Manage cash f...
Duties: Guest Communication & Experience Management: Handle guest communication across multiple platforms (Airbnb, Booking.com, direct bookings, email, and phone). Provide accurate, prompt and professional responses to guest inquiries,...