tasks will be… First Line Analysts aka Service Desk Agents as the members of a first line customer support team, find the... your first steps and our elaborated career path programme, Ascension will take you all the way. On a daily basis: Answering...
ticketing tool Delegation of problems which cannot be resolved on first level to the competent teams Maintaining and improving... customer satisfaction level Elvárások / Requirements Fluent English, AND Portuguese language knowledge Excellent...