Coordinator, with technical background and incident process-oriented profile.- Handle end-to-end incidents lifecycle... for the Service Control team. Change and Release management role (CRC) makes the change management process more proactive...
Job Title: Operations Manager Job Description Concentrix is a technology-enabled global business services company... Responsibilities: Service Desk Operations: Oversee and manage daily operations of the service desk, ensuring efficient handling...
to Skip to Content Link Search Jobs Job Description Apply now Start Please wait... Job Title: BMC Helix operations..., design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable...
, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable... gathering and analysis - Understand business requirements and translate them into ITOM solutions. Analyze existing IT operations...
, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable... to join our team at the B3 level. The ideal candidate will have a strong background in ITSM Pro, hands-on experience with CMDB and CSDM...
’ operations teams to manage and maintain BAU service, the provision of the R&D systems Oversee the general health of the live... process. Collaborate and leverage IT competency centres and shared services Ensure the project success metrics...
help of leads. Works closely with leads in bringing process stabilization and enhancement by working on alert reduction... and knowledge articles augmentation. Recognizes and implements/automates process enhancements. Monitors and responds accordingly...
everywhere. Apply today! Job Details Assesses client needs utilizing a structured requirements process (gathering, analyzing, documenting, and managing changes... and helps troubleshoot issues that arise from translation of requirements Analyzes customer’s operations to understand...
a structured requirements process (gathering, analyzing, documenting, and managing changes) to assist in identifying business... that arise from translation of requirements Reviews analysis of customer’s operations to understand their strengths...
process. Business Operations plays a key role in leading the DevOps transformation at Mastercard through our tooling... Operations is leading the DevOps transformation at Mastercard through our tooling and by being an advocate for change & standards...
, and business process services company, headquartered in India, provides a broad spectrum of services, including IT consulting..., application development, business process outsourcing, and digital solutions. Serving clients across diverse industries...
detailed reporting and metrics to ensure SLA’s are met and to identify resource issues and process gaps. Application Support... Root Cause Analysis (RCA) reports. Maintain robust metrics to ensure KPI/SLA’s are met. Process & Change Management...
way. Identifies and communicates possible process changes that will remedy inefficiencies as appropriate. Drive virtual..., Media Agent Server etc. with skills on collaborating with Experts from ITSM Tool like ServiceNow to configure, deploy...
operations, and other various levels of global technical support. May act as Project Leader and/or serve as an expert resource... WebEx and Zoom Global technology experience working with various towers and teams. Experience with maturing operations...
, and deployment automation are implemented throughout the delivery process. Business Operations plays a key role in leading the DevOps...? Do you have a low tolerance for manual work and look to automate everything you can? Business Operations is leading the DevOps...
, and deployment automation are implemented throughout the delivery process. Business Operations plays a key role in leading the DevOps...? Do you have a low tolerance for manual work and look to automate everything you can? Business Operations is leading the DevOps...
, and deployment automation are implemented throughout the delivery process. Business Operations plays a key role in leading the DevOps...? - Do you have a low tolerance for manual work and look to automate everything you can? Business Operations is leading the DevOps...
We never ask for payment as part of our selection process, and we always contact candidates via our corporate accounts... to enhance our customer service and support operations. Key Responsibilities Work with business owners, service owners...
in operations and improving service delivery. Identify opportunities for automation or process optimization to reduce incident...Overall Objectives of Job Continual Service Improvement and Process Maturity: Lead the design, implementation...
process health, including ServiceNow ITSM, asset discovery, integrations with 3rd party systems, ITSM process configurations..., you will lead and oversee the ServiceNow Enterprise platform. This includes the configuration of all ITSM modules, and the CMDB/ITAM...