Job Summary The Process Trainer plays a key role in the successful onboarding, continuous development, and performance... to ensure consistency in process understanding and communication. Participate in train-the-trainer sessions or client-led...
Job Summary The Process Trainer plays a key role in the successful onboarding, continuous development, and performance... to ensure consistency in process understanding and communication. Participate in train-the-trainer sessions or client-led...
Job Summary: The Process Trainer plays a key role in the successful onboarding, continuous development...-trainer sessions or client-led updates. Continuous Improvement Analyze process-related issues, training feedback...
Summary Description Summary of This Role The Learning Consultant 1 will be responsible for assisting in the preparation, design, and development of training programs as well as delivering and facilitating these training programs at the Cont...
Schedule: Fixed work hours 9AM-6PM EST Shifting schedule Requirements: At least 2 years in college/College Graduate Min 2-3 years of experience in training Min 2-3 years experience in training banking contact center team Respo...
Summary Description Summary of This Role The Learning Consultant 1 will be responsible for assisting in the preparation, design, and development of training programs as well as delivering and facilitating these training programs at the Cont...
Job Description As a Clinical Same Day Surgery / Observation Trainer your primary roles will be onboarding and training... immersion, and process training. You are also expected to provide support during ramp phase and do random internal quality...
Collectors, with the objective of providing the foundation of the process and enhancing existing skills and knowledge of the... collection process, negotiation techniques, and dealing with difficult customer situations. 2. Training Skills: The ability...
motivated and detail-oriented Quality Assurance/Trainer to join our growing Customer Service team. This role will be responsible... to implement process improvements based on quality findings. Analyze customer feedback surveys and identify areas for improvement...
The primary role of the Trainer (CRM) is to provide training and development for Telesales operators and does continual... review, feedback, and on-the-job development What You'll Do Conducts foundation, process, product, and other project-related...
As a CSU Trainer, your primary roles will be onboarding and training new hires through different modules of the CSU... program, which includes but not limited to domain training, charts immersion, and process training. You are also expected...
Collectors, with the objective of providing the foundation of the process and enhancing existing skills and knowledge of the... collection process, negotiation techniques, and dealing with difficult customer situations. 2. Training Skills: The ability...
Trainer delivers content, conducts monitoring and develops Sales and Customer Service staff in the contact center. Trainers... a high degree of facilitation skill and the ability to travel and work flexible hours. The Trainer may also interface...
Process knowledge and experience is preferred. Excellent facilitation skills Coaching and feedback skills Knowledge...
will involve developing and delivering end-to-end process training, collaborating with cross-functional teams, and ensuring high... process training for team members, focusing on GDS platforms and Travel Management Company (TMC) processes. Develop training...
Responsibilities: Responsible for conducting pre-process and process training to new hires and evaluate... their performance based on their competencies. Deliver and facilitate Pre-Process and Process Trainings Take up new hire Training...
Support, Service Desk and Customer Service training facilitation including pre-process Excellent written and verbal... Training Plus: Experienced in Cloud Computing Duties & Responsibilities: Responsible for conducting process training...
Responsibilities: Responsible for conducting process training to new hires and evaluate their performance based... on their competencies. Deliver Product and Process Trainings Take up new hire Training batches Maintain attrition and throughput...
Insurance Trainer In these roles you will be responsible for: Creates content for high-end (difficult/complex) topics... analysis to understand client transactions in order to create process improvements. Reviews and standardizes content as well...
throughout the design and development process for content validation. Facilitate/Lead Train-the-Trainer sessions for various..., content development to support both e-learning and virtual trainer-led delivery, and an understanding of evaluative methods...