change. We'll help you accelerate your career and empower you with the right technology and training as you bring ideas... Internal Communications Lead , you'll help deliver engaging, consistent and timely communication to employees across the region...
actions. Process Optimization & Transition Management: Lead the transition to WNS by documenting processes, training plans... trends to identify training gaps or process inefficiencies. Report on carrier satisfaction metrics and implement corrective...
to improve processes, collaborate with other departments to enhance customer support strategies, and lead training sessions... in Customer Service Management and team leadership Strong Analytical Skills for data-driven decision-making and process...
! Learning and Development Delivery Specialist, Location: TP2, Eastwood, Quezon City We're an award-winning business process... Privacy You will be responsible for performing training needs assessments, delivering curriculum and learning materials...
- RECONCILIATION PRODUCTION-MNL. In this role, you will: Impact on the Business To lead innovation and change... within the process. To effectively manage the implementation of reporting tools and guidelines for all processes, identifying...
on quality variances, customer dissatisfaction drivers, repeat callers and process gaps. Partner with Operations, Training and QA.... Performance Improvement Identify opportunities to improve agent behavior, process compliance, training content and customer...
. Your Role: As a People Services Specialist/Senior Specialist - ESG , you will: Lead the end-to-end delivery of ESG projects.... Execute necessary actions for compliance with evolving ESG regulations through gap analyses and specific process changes...
meetings (WBR, MBR, QBR, YBR, etc.) to analyze trends, drive process innovation, and provide recommendations for quality... strategies. Quality & Compliance: Oversee the usage and self-training for the Verint tool, ensuring updated data compliance...
available capacity across multiple Plan Design teams. Operations Specialist is also responsible for identifying and implementing process... across sites to ensure optimal staffing levels Handles schedule adjustments, process/approve VL applications, swap requests...
experts and other training resources for training delivery in the lead up to go-live. Develop comprehensive learning... to lead learning activities across transformational and business-as-usual initiatives. This role will be responsible...
Management and Leadership Reporting, Process Implementation and Compliance, Team Management and Training IT Sourcing experience... and process adherence training and cascade within the team COST MANAGEMENT Prepare and propose budget based on the manpower...
, you will lead and oversee the end-to-end sanctions screening program to ensure compliance with global and applicable regulatory..., financial, and reputational risks. Position Responsibilities: Lead the name scanning and sanctions screening program, ensuring...
and collaborative problem-solving. Continuous Improvement Identify opportunities for process improvements and lead initiatives... skills with a hands-on approach to challenges. Leadership & Collaboration Ability to lead training initiatives, work...
client outreach to ensure satisfaction, user training and secure renewals of assigned accounts. Primarily, this position... is to retain both clients and your bank portfolio, as well as identifying new opportunities through multi touch retention process...
also offers opportunities for upskilling within the team and the broader function through certification training and exams. Position... Responsibilities Accounting close Manager ME close process Ensure accuracy and integrity of data Develop standardized accounting models...
and to allocate work daily to Processing Executives. Perform Quality Control tasks and handle complex cases, escalations and process... checks as required by process in line with business process requirements. Provide leadership to team assigned, consistent...
daily to Processing Executives. Perform Quality Control tasks and handle complex cases, escalations and process related... as required by process in line with business process requirements. Provide leadership to team assigned, consistent with Group and Company...
, regulatory requirements, and best practices in medical bill processing. Process Coach provides ongoing training, performance...Description Position Purpose: The Team Lead is responsible for leading and supporting claims representatives in the...
training materials are updated, relevant, and engaging, focusing on soft skills, product knowledge, and process improvements.... Team Leadership Lead, mentor, and develop a team of training specialists, instructional designers, and facilitators. Foster...
your new tasks for the day, you know that it will lead to one thing: that you will coordinate with product development, R..., training, and assistance to desktop support personnel on network computer system issues and on new technology. You will provide...