Lead and develop a team of QA Analysts and QA Analytics Supervisors. Ensure consistent analytics methodology, data accuracy... analytics, CX analytics or business intelligence in a BPO setting. Non degree holder can be considered as long as min of 5 years...
Senior Team Leader is responsible for leading, managing, and optimizing day-to-day BPO operations to ensure service..., QA, productivity, attendance, shrinkage, etc.) Implement and sustain operational best practices to drive efficiency, cost...
The Senior Team Leader is responsible for leading, managing, and optimizing day-to-day BPO operations to ensure service... (AHT, CSAT, QA, productivity, attendance, shrinkage, etc.) Implement and sustain operational best practices to drive...
The Senior Team Leader is responsible for leading, managing, and optimizing day-to-day BPO operations to ensure service... (AHT, CSAT, QA, productivity, attendance, shrinkage, etc.) Implement and sustain operational best practices to drive...