resources, projects, and training to ensure customer satisfaction. About the Role: The Product Support Representative role... customer base. Oversee support resources in providing exceptional customer product support and resolution in a fast paced, high...
skilled and motivated Product Support Representative to join our dynamic team in the Human Capital Management (HCM) SaaS... certifications. As a Product Support Representative, you will be responsible for providing technical troubleshooting to our clients...
Certification (FPC) are highly desirable. UKG Pro Experience or relative HCM product support exposure SQL scripting and data base...Troubleshooting and Support: Provide advanced technical support/troubleshooting to clients via cases/tickets...
support based on agreed Service Level Agreements (SLAs) and key KPI's. Develop in-depth product knowledge on UKG's HR... and Talent Acquisition products. Be the first point of contact for support. Triage and resolve cases expediently utilizing...
Certification (FPC) are highly desirable. UKG Pro Experience or relative HCM product support exposure SQL scripting and data base...Troubleshooting and Support: Provide advanced technical support/troubleshooting to clients via cases/tickets...
support based on agreed Service Level Agreements (SLAs) and key KPI's. Develop in-depth product knowledge on UKG's HR... and Talent Acquisition products. Be the first point of contact for support. Triage and resolve cases expediently utilizing...
exceptional support based on agreed Service Level Agreements (SLAs) and key KPI's. Develop in-depth product knowledge on UKG's HR... of shifts managed annually through UKG solutions today. Yet it's our AI-powered product portfolio designed to support customers...