Job Summary: We are looking for a detail-oriented QA Engineer with experience in IVR systems to ensure the quality... telephony, APIs, and CRM workflows. Use tools like Hammer, Cyara, Empirix, or similar IVR testing platforms. Automate...
Job Summary: We are seeking a meticulous and experienced QA Engineer with a strong background in Contact Center... Testing , particularly in Genesys and Amazon Connect environments. This role involves validating voice, IVR, call routing, CTI...