Role Frontline is looking for a mid-level QA Testing & Client Support Specialist to be a critical member of our Engineering... for identifying bugs, testing new features, and collaborating with developers and support staff to maintain high product standards...
standards of quality assurance and testing within ShiftCare, acting as the subject matter expert of QA - elevating the quality... and leading the evolution of QA within our SaaS product. Lead by example, promoting best practices, and fostering a culture...
delivery pipeline. Company Profile: Our client is a young and innovative, truly global AI SaaS company founded in 2020.... Their platform, AgentOS, is purpose-built for SaaS companies and comprises three modern CRM apps for support, product, and growth...
, and resolution standards Tag recurring issues for process improvements or documentation updates Participate in QA/bug testing when... during early morning hours. Nice-to-Haves: Background in legal tech or B2B SaaS support Experience handling Zendesk, Intercom...
regular reports on customer satisfaction and team performance to leadership. Support product testing and QA for new feature... or client service management, ideally in SaaS, tech, or legal-tech environments. Experience managing a small-to-mid support...
based on client needs Meet with clients to resolve technical issues and propose interim solutions when needed Support... We are looking for someone who: Previous experience in technical or software support, ideally in a SaaS or cloud-based environment Proficiency in AWS...
is a plus Exposure to any SaaS platforms, either as a engineer, QA or testing for web-based and mobile applications will be advantageous...Senior Customer Support Engineer At LeapXpert, we&aposre revolutionizing business communication by seamlessly...
& Client Communication Perform detailed manual testing of Workbench desktop (web) and mobile features Design, document... best practise. 5+ years in manual testing of enterprise or SaaS applications Experience testing mobile applications and web-based...
best outcomes for our customers, our partners and our people. About our Client: Our Client helps teams improve performance... support to a fully internal engineering team while scaling revenue growth. They are investing heavily in AI-driven development...
& Experimentation Partner with marketing stakeholders to support A/B testing and CRO initiatives Help design, implement, and evaluate... and campaign performance to uncover actionable insights that support marketing and lead-generation efforts. You&aposll collaborate...