Qualifications: At least 2nd year completed in college or a College Graduate Minimum of 2+ years of experience as a QA... Analyst in a BPO setup (retail domain preferred, but open to any domain) Excellent communication and analytical skills Key...
The Quality Assurance Analyst is responsible for ensuring that products and services meet the established standards..., and defining corrective actions. The QA Analyst will play a vital role in the development process by conducting tests before...
Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our NOC associates... that deal with our existing and potential customer. The QA will monitor inbound and outbound calls, cases, dispatches...
in providing feedback that would improve overall quality of performance Participates in call calibrations, monitoring with client... and operations team expert on product support, escalations, verifications Coach and develop agents on quality, customer satisfaction...
that would improve overall quality of performance Participates in call calibrations, monitoring with client and operations team expert... on product support, escalations, verifications Coach and develop agents on quality, customer satisfaction and policies...
Mission Developing and implementing Quality Assurance (QA) plans and procedures. Identifying and mitigating risks... Assurance (QA): Developing and implementing quality assurance plans: Defining activities and processes to prevent defects...
Identity & Access Management Standard. Quality Assurance: Participate in the GSSC IdAM QA process Ensure accuracy, timeliness...
Identity & Access Management Standard. Quality Assurance: Participate in the GSSC IdAM QA process Ensure accuracy, timeliness...