Optimization & Quality Assurance: Continuously review and analyze operational workflows and processes to identify bottlenecks...), and client-specific guidelines. Collaborate with Quality Assurance and Training teams to identify gaps and implement corrective...
and mentor a high-performing leadership team across operations, workforce management, and quality assurance. Drive leadership... excellence, scaling service delivery, and strengthening client partnerships in a rapidly expanding BPO call center environment...
with Quality Assurance and Training teams to identify gaps and implement corrective actions. Serve as a key point of contact... within our BPO operations. This position is responsible for overseeing the daily activities of multiple teams or a significant...
development of quality assurance processes, and ensure that our documentation practices consistently support the high standards... highest standards of quality in our documentation processes. If you are passionate about accuracy, compliance, and improving...
, and release planning activities. Quality Assurance & Testing Support Develop test scenarios and test cases based on requirements...Say hello to opportunities at Acquire Asia Pacific Philippines Inc. (Acquire BPO) under the RingCentral account...
-technical stakeholders. Participate in project planning, sprint reviews, and release planning activities. Quality Assurance...Say hello to opportunities at Acquire Asia Pacific Philippines Inc. (Acquire BPO) under the RingCentral account...
or alternatives. Quality Assurance: Participate in developing and implementing quality control measures. Assist in monitoring.... Qualifications and Requirements: Must have 5 to 10 years of experience as a Supervisor or Team Lead in a BPO handling US-based...
Advisory, Assurance, Tax, and Business Services. You will step into a strategic management role focused on aligning... optimization, operational effectiveness , and driving high-quality service delivery. As part of the People Strategy team...
Operating Procedures (SOPs) and training materials to align with operational objectives. Apply quality assurance practices... and maintaining SOPs and technical or procedural documentation Experience in quality assurance, including process review...
assurance processes to uphold the highest standards of service delivery. Drive a culture of continuous improvement and quality..., quality, and client satisfaction. Strong understanding of BPO operations, industry trends, and emerging technologies...
Standard Operating Procedures (SOPs) and training materials to align with operational objectives. Apply quality assurance... and maintaining SOPs and technical or procedural documentation Experience in quality assurance, including process review...
Advisory, Assurance, Tax, and Business Services. You will step into a strategic management role focused on aligning... optimization, operational effectiveness, and driving high-quality service delivery. As part of the People Strategy team...
to identify training gaps and tailor interventions to support quality assurance outcomes Monitor performance of new hires...) to lead onboarding, skills development, and ongoing training for registered nurses supporting telephonic triage, utilization...
or alternatives. Quality Assurance: Participate in developing and implementing quality control measures. Assist in monitoring.... Qualifications and Requirements: Must have 5 to 10 years of experience as a Supervisor or Team Lead in a BPO handling US-based...
-priority or complex topics. Compliance & Quality Assurance: Ensure all training programs comply with relevant regulatory... requirements and industry best practices. Collaborate with compliance and quality assurance teams to integrate compliance topics...
and troubleshooting for products, navigating customers through step-by-step solutions. Quality Assurance: Document all customer...About Brandlink Brandlink PH is a fast-growing Business Process Outsourcing (BPO) company dedicated to serving global...
and manage day-to-day operations, including workflow management, quality assurance, and escalations. Team Leadership...Job Title: 2026 XTRA CHANNEL SNL Job Description The Delivery Operations role in a Business Process Outsourcing (BPO...
and manage day-to-day operations, including workflow management, quality assurance, and escalations. Team Leadership...Job Title: 2026 HOMECOMING SNL Job Description The Delivery Operations role in a Business Process Outsourcing (BPO...
: Bachelors Required Skills General Skills: Quality Assurance Responsibilities Own end-to-end marketing operations execution... plans Oversee campaign setup, workflows, automations, and reporting Perform quality assurance on all workflows, campaigns...
, and renovations. Ensure quality assurance and compliance for all construction, fit-out, and renovation projects. Partner with Real... Leaders from Operations, Learning, Quality, HR, IT, Finance, Procurement, Legal, and Global Real Estate to ensure facilities...