, quality assurance, or team performance management . Familiarity with social media platforms, content policies, or moderation...Discover your 100% YOU with MicroSourcing! Position: Content Moderation - Team Lead Work setup & shift: Remote | Night...
- Team Lead , you will: Supervise and guide a team of Content Moderators , ensuring adherence to quality standards... environment . Strong background in reporting, quality assurance, or team performance management . Familiarity with social media...
- Team Lead , you will: Supervise and guide a team of Content Moderators , ensuring adherence to quality standards... environment . Strong background in reporting, quality assurance, or team performance management . Familiarity with social media...
- Team Lead , you will: Supervise and guide a team of Content Moderators , ensuring adherence to quality standards... environment . Strong background in reporting, quality assurance, or team performance management . Familiarity with social media...
& Undergraduates At least 3 years Team Lead experience in BPO/Call Centre setup Candidate’s current / previous position... contractual requirements are met. Educates team members on quality assurance and productivity. Monitors work queues, assigns...
best possible use. The Role The Team Lead is responsible for overseeing a group of agents to ensure performance goals, quality standards... 30,000-50,000 if team exceeds 120% of target. Ideal Profile Must ensure Performance Management. Must ensure Quality Assurance (QA...
Are you ready to make an impact Join Infosys BPM as an Accounts Payable Senior Team Lead for (CS) and jumpstart..., quality assurance plans and risk mitigation initiatives Identifies opportunities for continuous process improvements, handles...
Primary Details Time Type: Full time Worker Type: Employee Based in Manila and reporting to the Team Lead, Internal... Controls Assurance. This role will undertake control audits across the Global QBE Finance environment, whilst also assisting...
Primary Details Time Type: Full time Worker Type: Employee Based in Cebu or Manila and reporting to the Team Lead... assigned work to expected quality and in line with assurance methodology and professional standards. Identify and propose...
based team.This role also has a dotted (matrix) reporting line to the Global Head of Financial Control Assurance. Primary... making on future developments and team initiatives to uplift the efficiency and quality of work. Key Performance Indicators...
on quality insights. 6. Team Leadership & Stakeholder Management: Lead, mentor, and develop a team of Quality Analysts... within a BPO or call center environment, with at least 2-3 years in a managerial or lead role. Quality Management Expertise: Proven...
, and performance of the Quality Assurance team. This role is focused on: Reducing client churn by ensuring assistants deliver... on autopilot. We are looking for a Quality Manager to join our growing team. This role is critical to ensuring our clients...
, directly responsible for the daily management, coaching, and motivation of a team of operational specialists within our BPO... environment. This role ensures that team members consistently achieve performance targets, adhere to quality standards...
Job Description: We are seeking an experienced and analytical Quality Assurance Lead to oversee and elevate the...), and is proficient in using AI-driven quality management tools. Key Responsibilities: Quality Oversight & Monitoring Lead a team...
service quality plan including the quality control, assurance and improvement at hisher process level IN ORDER TO create... a comprehensive quality program for the specific process 3. Transition Participates as a part of the transition team to prepare the...
members, and fostering a positive, inclusive, and productive work environment. Requirements Lead and motivate a team... and internal stakeholders in a timely manner. Manage quality assurance processes, ensuring adherence to SOPs and compliance...
. Requirements Lead and motivate a team of contact center professionals to achieve and exceed service level agreements (SLAs... issues with clients and internal stakeholders in a timely manner. Manage quality assurance processes, ensuring adherence...
, and quality assurance, you'll help the MEA team operate efficiently, deliver exceptional client support, and scale sustainably... in operations, quality assurance, or data analysis roles Experience in BPO, customer service management, or similar environments...
actions. Qualifications and Requirements: Must have 5 to 10 years of experience as a Supervisor or Team Lead in a BPO... exceptional quality and building unshakable trust. At eFlex, we're not just a BPO company – we're your partners in success...
actions. Qualifications and Requirements: Must have 5 to 10 years of experience as a Supervisor or Team Lead in a BPO... exceptional quality and building unshakable trust. At eFlex, we're not just a BPO company – we're your partners in success...