skills and knowledge gaps and behavioral opportunities Prepares and analyzes internal and external quality reports... for review with Internal Stakeholders and/or clients Collaborates with call quality team members and QA Manager to identify...
skills and knowledge gaps and behavioral opportunities Prepares and analyzes internal and external quality reports... for review with Internal Stakeholders and/or clients Collaborates with call quality team members and QA Manager to identify...
skills and knowledge gaps and behavioral opportunities Prepares and analyzes internal and external quality reports... for review with Internal Stakeholders and/or clients Collaborates with call quality team members and QA Manager to identify...
skills and knowledge gaps and behavioral opportunities Prepares and analyzes internal and external quality reports... for review with Internal Stakeholders and/or clients Collaborates with call quality team members and QA Manager to identify...
skills and knowledge gaps and behavioral opportunities Prepares and analyzes internal and external quality reports... for review with Internal Stakeholders and/or clients Collaborates with call quality team members and QA Manager to identify...
. Establish and measure Contact Center quality index monthly with the aim to identify gaps in either processes or soft skills... and for the effective implementation, maintenance, and continual improvement of the ISO9001 and ISO18295-1 Quality Management...
organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX...
organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX...
National Sales Head (NSH) and the Chief Agency Officer (CAO). The TSH is responsible for the achievement of all APE, Manpower..., Recruitment, Activation, Productivity, Leader Development and all other sales quality targets. The TSH collaborates closely...
Summary of Work Activities and Responsibilities: The Registration Officer for Quality Assurance I assists in driving... reforms and efficient operations in the quality of data and information stored, managed, and generated by the Office of the...
to join our team as Quality Assurance, Monitoring and Testing Analyst, Officer - Hybrid based in Manila, Philippines. Being part... in Quality Assurance, Monitoring & Testing are responsible for the assessment of outcomes from activities and processes...
and Savings Plan (IRSP). Purpose The HR Quality Control Officer is responsible for the GSS HRSS' quality-control processes for HR... Coordinate and ensure proper and timely closure of incident management with the Quality Assurance Officer, Team Leads, SMEs...
Summary of Work Activities and Responsibilities: The Events Management Officer II leads the overall coordination... University’s continuing advancement and engagement efforts by ensuring the smooth delivery, quality standards, and consistency...
Summary of Work Activities and Responsibilities: The Donor Relations and Donations Management Officer II aids... with accompanying process documentation to ensure quality, accuracy and uniformity of reporting Coordinates and oversees processes...
supervision of the Compensation Head, the Compensation Officer is responsible for the administration of compensation-related... and minimum supervision Quality orientation and attention to details Ability to deal with people from different position levels...
client and stakeholder needs and respond to project requirements with urgency and professionalism; includes service quality... / Academia 1 opening Bachelor's degree graduate Ateneo de Manila University (Ateneo) is one of the leading universities in the...
, fabrication, and deliveries. Ensures quality of methods and workmanship; coordinates interpretation of drawings... outcomes. Quality Control Analysis: Ability to conduct inspections and evaluations to ensure quality standards in construction...
This role is responsible for delivering high-quality IT support and service management aligned with ITIL best practices.... It encompasses both IT Support Officer and Service Desk Analyst responsibilities, with a strong focus on supporting end...
Job Description: This role is responsible for delivering high-quality IT support and service management aligned... with ITIL best practices. It encompasses both IT Support Officer and Service Desk Analyst responsibilities, with a strong focus...
Company Description: KEB Hana Bank - Manila Branch is a part of Hana Financial Group, the Korean financial industry... in 1991 and financial holding company in 2005. Role Description: This is a full-time on-site role for an Accounting Officer...