Location: Washington DC metro area Quality and Training Manager Systems Integration, Inc. (SII) is a leading... provider of customer experience, cloud-based services and managed IT solutions. We are seeking a Quality & Training Manager...
within a government contract or regulated environment. Strong understanding of contact center operations, performance metrics... execution of a government contact center program, ensuring all project requirements are met and operations run effectively...
operations for a government contact center, ensuring consistent, high‑quality service delivery across a 24x7x365 environment... to maintain alignment with program goals and ensure operational readiness. Qualifications: Experience managing contact center...
an experienced Project Manager to lead our contract supporting a large-scale data collection program. This key personnel position... single point of contact for contract management, reporting directly to the client representative Maintain corporate on-site...
an experienced Project Manager to lead our contract supporting a large-scale data collection program. This key personnel position... single point of contact for contract management, reporting directly to the client representative Maintain corporate on-site...
within a government contract or regulated environment. Strong understanding of contact center operations, performance metrics... execution of a government contact center program, ensuring all project requirements are met and operations run effectively...
Responsibilities: We are seeking a Senior Program Manager to lead a professional support services contract team... management and oversight for all SEA 21 support services, ensuring quality, timeliness, and compliance with contract requirements...
, and compliance with contract requirements Serve as the primary point of contact between the customer and company leadership...Job Description: Responsibilities We are seeking a Senior Program Manager to lead a professional support services...