About the job: RTA/WFM (BGC Taguig) | Onsite Qualifications: Bachelor's degree graduate, any field. 3 years of RTA.../WFM experience, preferably in BPO/shared services. Must also be exposed to Scheduling, Capacity planning, forecasting...
About the job: RTA/WFM (BGC Taguig) | Onsite Qualifications: Bachelor's degree graduate, any field. 3 years of RTA.../WFM experience, preferably in BPO/shared services. Must also be exposed to Scheduling, Capacity planning, forecasting...
Must-have Qualifications: Bachelor's degree 3 years of MIS/RTA experience in BPO/Shared Services Must also be exposed to Scheduling... YOUR CV TO CLEARLY INDICATE YOUR EXPERIENCE WITH MIS/RTA, REPORTING VIA EXCEL OR POWERBI, FORECASTING, SCHEDULING, AND CAPACITY PLANNING...
Are you ready to make an impact We are hiring for a RTA or MIS Analyst for our campaigns in BGC. Key Responsibilities...
/Schedulers/Leads/RTA analysts/MIS Responsible for the team's defined objectives as provided by internal leadership Act as the WFM... efficiency initiatives and promoting best practice sharing globally. This role manages WFM deliverables, handles escalations...
/Schedulers/Leads/RTA analysts/MIS Responsible for the team's defined objectives as provided by internal leadership Act as the WFM... efficiency initiatives and promoting best practice sharing globally. This role manages WFM deliverables, handles escalations...
, Genesys, Gen Cloud, Building Schedules using WFM software and Erlang C calculators Sound knowledge of RTA management... large scale scheduling based on WFM tolls or Erlang C Calculators Handle and optimize existing schedules based...