Key Responsibilities: Develop and customize applications using BMC Remedy and BMC Helix, including creating workflows..., forms, and automation rules that support IT and business processes. Set up and manage self-service portals and service...
Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional... a resolution based on deep product knowledge. Manage software requests in ITSM Tool (ServiceNow, BMC Remedy/Others) utilizing...
Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional... a resolution based on deep product knowledge. Manage software requests in ITSM Tool (ServiceNow, BMC Remedy/Others) utilizing...
Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional... a resolution based on deep product knowledge. Manage software requests in ITSM Tool (ServiceNow, BMC Remedy/Others) utilizing...
Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional... a resolution based on deep product knowledge. Manage software requests in ITSM Tool (ServiceNow, BMC Remedy/Others) utilizing...
The Opportunity. Thakral One is looking for a Java Application Support L1 to provide frontline production support..., SLA-driven support, and close collaboration with operations, developers, and client stakeholders in a telco environment...
HIRING…. We are looking for experience for Application Support Engineer to support our US team. Location: Wipro... AM – 3:00 PM (rotation: 9:00 AM – 6:00 PM) Responsibilities: All Levels Provide application support and manage operations...
Job Title: Application Support Engineer Work Set up: On site (Probationary) - Hybrid (Performance Based) Work... application support and manage operations of banking/payment applications. Monitor application performance and respond...
Onsite / Morning Shift Experience: 8-10 Years Domain: Application Support | Banking / Card Payments (Preferred) As a C1..., and Product teams. Must-Have Skills Strong Application Support background with excellent communication skills AWS : EC2...
procedures required for support monitoring and resolution Has experienced working in a support group/team providing level 1... type of support with on-call responsibilities Ensure that activity progress and completion are aligned with the SLA and target...
Responsibilities: As a Customer Support Analyst III, you are responsible for responding to customer requests by diagnosing... and Level 3 help desk support, and assisting in leading and coordinating activities within the client technology services...
Provide direct support to users of Ever.Ag's FieldAlytics application (both web and mobile platforms) Solve diverse set...Discover your 100% YOU with MicroSourcing! Position: Customer Support Analyst Work setup & shift: Work from home...
Provide direct support to users of Ever.Ag's FieldAlytics application (both web and mobile platforms) Solve diverse set...Discover your 100% YOU with MicroSourcing! Position: Customer Support Analyst Work setup & shift: Work from home...
Discover 100% YOU with MicroSourcing! Position: Software Support Analyst Location: Global One Building, Eastwood.... Your Role: As a Software Support Analyst , you will: Provide technical support for our MerchantAg and VanguardAg customers...
end-user support and managing tickets Hands-on experience with ticket management systems (e.g., ServiceNow, Jira, Remedy.... About the Role We are seeking a Level 1 Cisco Collaboration Engineer to join our IT team and support day-to-day operations...
, and providing first-line support. This position is ideal for individuals starting their career in IT operations, offering hands... TO DO Monitoring system, network, and application alerts Identifying and logging incidents Performing basic troubleshooting Escalating...
environment, team and employee engagement, retention issues, identify projects, programs and workplace systems to remedy...-up Respond to CS data/policy/practice inquiries on behalf of the PXT Leadership Support additional projects, as necessary...
: Support 120+ Mainframe and Distributed Applications with their batch runs (app 12 million runs per mo) Work with application..., application teams, and infrastructure groups to maintain compliance and optimize system workflows. Primary Responsibilities...
and lessons learned. Governance & Compliance Ensure problem records meet quality, documentation, and audit standards. Support... to analyze logs, metrics, and ticket data. Experience with ITSM tools (e.g., ServiceNow, Jira, Remedy). Strong understanding...
and troubleshoot operational issues for processes and develop action plans to remedy. Lead change management initiatives when new... as support for teams to increase operational efficiency, compliance, service and overall client satisfaction. Other duties...