to call volumes, intra-day behavior, and process gaps. Gather workforce metrics-including call volumes, AHT, adherence..., and MIS reports-and distribute them to relevant stakeholders such as agents and management. Communicate analytical findings...
pertaining to centralized reporting and seat capacity. Assist WFM Planner on new program sizing. Knowledge, Skill Set... and capacity planning. Experience in extracting data from CMS and other reporting platforms. Experience in automating task...
pertaining to centralized reporting and seat capacity. Assist WFM Planner on new program sizing. Knowledge, Skill Set... and capacity planning. Experience in extracting data from CMS and other reporting platforms. Experience in automating task...
and client trust. As a Supervisory Management Business Analyst and Reporting Specialist, you will play a key role in safeguarding... your expertise and commitment to client service. As a Supervisory Management Business Analyst and Reporting Specialist in the...
Business Analyst Background on what ING is about: ING Hubs Philippines (ING Hubs PH) is an international part... Banking activities. Working for ING Hubs PH means working with the most diverse workforce and where no challenge is the same...
Business Analyst Background on what ING is about: ING Hubs Philippines (ING Hubs PH) is an international part... Banking activities. Working for ING Hubs PH means working with the most diverse workforce and where no challenge is the same...
Business Analyst Background on what ING is about: ING Hubs Philippines (ING Hubs PH) is an international part... Banking activities. Working for ING Hubs PH means working with the most diverse workforce and where no challenge is the same...
The Senior Financial Analyst (Private Assets Financial Reporting) will be responsible for preparing and providing... stakeholders and senior management teams reporting AUM, Net Asset Values, Returns Preparation and analysis of financial and non...
decision-making processes, work on implementing organization's objectives and ensuring reporting and client management... innovation, creativity and excellence. As a Fund Servicing Analyst within the Performance and Risk Analytics ('PRA') Team...
The Senior Financial Analyst (Private Assets Financial Reporting) will be responsible for preparing and providing... stakeholders and senior management teams reporting AUM, Net Asset Values, Returns Preparation and analysis of financial and non...
& Compliance: Effectively review and support financial statement preparation of statutory and management reporting by ensuring...), Procure-to-Pay (P2P), and Order-to-Cash (O2C), as well as financial reporting, cost management, and compliance. Experience...
policies by providing real-time monitoring, schedule management, and data-driven insights. Reporting directly to the Workforce...Job Purpose The Reporting Analyst plays a critical role in ensuring operational efficiency and adherence to attendance...
Requisition Number: 103034 IT Data Analyst Sr (Reporting and Coordination) Location: This is a hybrid opportunity... digital decisions. About the Role As an IT Data Analyst Sr (Reporting and Coordination), you will collect, analyze...
Requisition Number: 103034 IT Data Analyst Sr (Reporting and Coordination) Location: This is a hybrid opportunity... digital decisions. About the Role As an IT Data Analyst Sr (Reporting and Coordination), you will collect, analyze...
team/divisions¿ goals for accuracy and timeliness are maintained 2. Escalates relevant and critical issues to management... Management 7. Able to serve as a key subject matter expert and mentor to other more junior level employees 8. May manage daily...
team/divisions¿ goals for accuracy and timeliness are maintained 2. Escalates relevant and critical issues to management... Management 7. Able to serve as a key subject matter expert and mentor to other more junior level employees 8. May manage...
within workforce management and implement best practices to enhance efficiency. Scheduling: (as needed) Create and manage employee...As a Workforce Capacity Planner/Scheduler in our back-office Workforce team, you will be responsible for analyzing...
within workforce management and implement best practices to enhance efficiency. Scheduling: (as needed) Create and manage employee...As a Workforce Capacity Planner/Scheduler in our back-office Workforce team, you will be responsible for analyzing...
Business Analyst - Asset and Liability Management (ALM) Background on what ING is about: ING Hubs Philippines (ING Hubs... for both Wholesale Banking and Retail Banking activities. Working for ING Hubs PH means working with the most diverse workforce...
Role Overview We are looking for a Business Analyst to lead and support change management initiatives within Tribe... of management accounting and/or financial planning & advice and financial and management reporting in a banking or financial...