As a Workforce Capacity Planner/Scheduler in our back-office Workforce team, you will be responsible for analyzing... by optimal levels. As a key contributor to our mission of delivering exceptional service, the Capacity Planner/WF Scheduling...
will develop and maintain accurate forecasts and capacity plans that drive our workforce strategy. What Part Will You Play... of experience in Workforce Management, specifically in forecasting and capacity planning within a high-volume contact center...
. This person will develop and maintain accurate forecasts and capacity plans that drive our workforce strategy. What Part.... What Are We Looking For in This Role Minimum Qualifications 3+ years of experience in Workforce Management, specifically in forecasting and capacity...
. This person will develop and maintain accurate forecasts and capacity plans that drive our workforce strategy. What Part.... What Are We Looking For in This Role Minimum Qualifications 3+ years of experience in Workforce Management, specifically in forecasting and capacity...
and merchant experience. What Part Will You Play Partner with WFM Forecast/Capacity Planner: Utilize the Capacity Planner... core forecast. Translate capacity constraints (identified by the Planner) into strategic business risks and opportunities...
Forecast/Capacity Planner: Utilize the Capacity Planner’s validated long-term demand and staffing models to conduct high... should be. Leverage the short/long-term forecasts provided by the Capacity Planner to build financial and operational “What-If” scenarios...