's customer service quality Develop and maintain working knowledge of industry practices and standards • Assist to management... work procedures and contribute to the development of new customer service techniques, models and plans Recommend...
SERVICE QUALITY, HELP BRING THE BEST CUSTOMER EXPERIENCE - Perform transactions/consultations at the request of the Client... accurately, completely, quickly and in a timely manner, ensuring the correct SLAs and service quality standards. - Update...
with the bank's regulations and instructions - Comply with the Customer appraisal process/instructions and ensure full control... Relationships - Direct Manager Senior Manager/ Manager, Retail Banking Branch Manager Senior Manager, Direct Sales Center Key...
cash difference Customer Services Provision of excellent customer service, by providing an efficient, friendly... and prompt service Actively participate in the “customer retention” strategies as directed by managers to ensure customers...