& Coaching Lead is responsible for the following activities: Strategy - develop capability & learning strategies that align..., training delivery, driving capability uplift and developing new capability regarding Non-Financial Risk. The Risk Capability...
and deliver better outcomes for members. Your New Role As the Capability Development Lead, you will report to the Senior... risk capability development components of an enterprise-wide operating model uplift program. This is an 18-month contract...
of coaching, developing, leading and implementing capability and change programs. Knowledge and experience in handling complaints... financial wellbeing and sustainability of our millions of customers. About the Role The Capability and Change Manager...
better outcomes for members. Your New Role The Reporting Lead will play a critical role in reporting on the Member Outcomes... through the Risk Excellence Program. In this role, you will work closely with members of the Program Office, Project...
with the view to mitigating risk and ensuring a positive outcome (functional data models) for FSD. Provide specialist data... models and business intelligence outcomes for FSD. Communicate and lead effectively and with authoritative expertise...
with the Claims leadership team. Provide coaching, quality assurance, and knowledge sharing to help develop team capability... Consultants with complex customer issues. Lead by example in delivering high-quality service to customers, advisers, trustees...
Experience Develop and implement coaching and training programs to enhance agent productivity and engagement. Lead initiatives..., optimise service delivery, and reduce operational costs. Risk Management Ensure compliance with organisational policies...
Work collaboratively with domestic and offshore capability centers, senior leaders in product and coverage, senior leaders... required level of service quality Provide coaching, support, training and guidance to the members of your team to drive personal...
capability in others around you by mentoring and coaching junior employees, as well as making hiring recommendations of new team... of delivery, they accept your recommended solutions around risk management, process improvement and automation. You influence new...
with our legal advisory and risk consulting teams to provide fully integrated solutions to address our client's most complex legal... & Development opportunities including tailored professional development for all employees, coaching, mentoring and study support...