settings such as call scripts, call types, routing rules, favorites, and screen pops Create and maintain clear documentation... and building call flows and routing concepts within contact center systems Experience supporting inbound, outbound, and multi...
such as call scripts, call types, routing rules, favorites, and screen pops Create and maintain clear documentation and change... On-Prem (URS, IRD, GAX, GRAT, Composer, WWE) Solid experience in designing and building call flows and routing concepts...
within which people can thrive! AWS DevOps Engineer (Manila/ Davao)- Hybrid We are seeking an experienced AWS DevOps Engineer... in AWS environments. * Configure and maintain Amazon Connect instances, queues, routing profiles, and contact flows...